Deceptive Sales Practices

Read: Customer Theft Case: Vivint Countersues ADT Following Denial of Motion to Dismiss

Customer Theft Case: Vivint Countersues ADT Following Denial of Motion to Dismiss

Following a lawsuit brought on by Big Blue last year, Vivint has countersued claiming ADT is in fact the one stealing customers.

Read: Brinks Home Security Settles Lawsuit With Edge Home Security

Brinks Home Security Settles Lawsuit With Edge Home Security

The case, which was filed in Federal Court in North Carolina, centered on deceptive sales practices by Utah-based Edge Home Security.

Read: Vivint Accused of Impersonating CPI Security Reps in Latest Lawsuit

Vivint Accused of Impersonating CPI Security Reps in Latest Lawsuit

The lawsuit claims Vivint’s sales representatives posed as CPI employees or affiliates and tricked customers into signing up for Vivint’s service.

Read: ADT Accuses Vivint of Tricking Customers Into Switching Service in New Lawsuit

ADT Accuses Vivint of Tricking Customers Into Switching Service in New Lawsuit

ADT claims Vivint misled consumers by targeting ADT customers and deceived them into believing that Vivint is affiliated with the company.

Read: ADT Wins $4M Verdict Against Alder Holdings for Duping Customers

ADT Wins $4M Verdict Against Alder Holdings for Duping Customers

A judge for the U.S. District Court for the Southern District of Florida declined ADT’s request in seeking $17 million compensatory damages.

Read: Vivint to Pay ADT $10 Million Over Deceptive Sales Lawsuit

Vivint to Pay ADT $10 Million Over Deceptive Sales Lawsuit

ADT says Vivint used deceptive sales practices to mislead ADT customers into signing long-term contracts.

Read: ADT Agrees to Settle Deceptive Sales Lawsuits for $5.5M

ADT Agrees to Settle Deceptive Sales Lawsuits for $5.5M

ADT reached agreements with three security companies after alleging its customers were being duped by misleading statements and sham sales practices.

Read: Alarm Company Owner in North Carolina Has License Revoked for Deception

Alarm Company Owner in North Carolina Has License Revoked for Deception

The state accused Stanley Huffstetler IV of taking money ‘for services not performed within a reasonable time period.’

Read: Vivint Responds to Claims of Charging Elderly Woman for Service She Never Used

Vivint Responds to Claims of Charging Elderly Woman for Service She Never Used

A Vivint spokesperson gives the company’s side of the story.

Read: Vivint Charges Woman for 5 Years Worth of Cancelled Alarm Service, Finally Refunds

Vivint Charges Woman for 5 Years Worth of Cancelled Alarm Service, Finally Refunds

Vivint continued to make automatic withdrawals from an elderly woman’s checking account despite knowing she wasn’t using the alarm system.

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