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Lender’s Perspective: A Key Metric to Track for Recurring Revenue Businesses

The Customer Acquisition Cost (CAC) ratio takes into account all the key measures of average revenue per user (ARPU), gross/monitoring margin, customer acquisition costs, attrition, and if present valued,…


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The Customer Acquisition Cost (CAC) ratio takes into account all the key measures of average revenue per user (ARPU), gross/monitoring margin, customer acquisition costs, attrition, and if present valued, the cost of capital. SSI Staff · August 30, 2016

Addressing insurance concerns following sales and acquisitions. Ken Kirschenbaum · August 25, 2016

The fruits of your labors are much more, well fruitful, if you know where the garden grows most bountifully. As it has for close to a decade, SSI’s Operations & Opportunities Report highlights the most fertile technologies, services and markets for security dealers and integrators to sprout new business. Scott Goldfine · August 22, 2016

While a water mist system has unique advantages in a variety of special applications, the use of a system across a whole building may not be advantageous. Shane Clary · August 22, 2016

Check out all the top moments in video surveillance from the past week, including the video that may prove Ryan Lochte and his teammates are lying about being robbed at gunpoint in Rio. SSI Staff · August 22, 2016

Putting devices behind a proper firewall and using complex passwords are just a few of the steps small business owners need to take to reduce security risks that the IoT presents. By Timur Kovalev · August 22, 2016

Are you a salesperson who puts in 10- or 12-hour days and wonders why you're working so hard? Perhaps you're working longer than you need to. Micro-managing your time and holding yourself accountable can make a big difference in productivity. By Dave Fellman · August 16, 2016

Check out all the top moments caught on video surveillance from the past week, including a dose of poetic justice when a man attempting to burn down a business lights himself on fire instead. Stephen Sellner · August 15, 2016

Executives from Floyd Total Security, Associated Security Corp. and Charter Communications reveal their 'secret sauce' in the industry and how the Great Recession helped pave the way to today's thriving marketplace. Rodney Bosch · August 11, 2016

Imagine your home is broken into. What if your home security system's alarm automatically triggers a drone to respond to your house and track the suspect's whereabouts until located by police? By Andy Von Stauffenberg · August 11, 2016




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