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Lender’s Perspective: A Key Metric to Track for Recurring Revenue Businesses

The Customer Acquisition Cost (CAC) ratio takes into account all the key measures of average revenue per user (ARPU), gross/monitoring margin, customer acquisition costs, attrition, and if present valued,…


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Industry veteran Morgan Hertel is making a months-long transition from his previous role as an operations executive at Rapid Response Monitoring. Rodney Bosch · August 01, 2016

Security integrators might be having difficulty navigating the ever-changing security space. These four integrators are here to help by offering their experiences. Scott Goldfine · July 29, 2016

While sales itself is a game, salespeople don't play games with their prospects. That difference is important. Being transparent and searching for the best solution for the prospect is the best practice. By Dave Fellman · July 28, 2016

Hackers can gain access to facilities in various ways. The way to neutralize these threats to your access control systems is ID card encryption. By Scott Lindley · July 28, 2016

Think all you need to offer is a mobile app to control smart home functions? Think again. There's plenty of other control devices that fit into home automation. By Brad Hintze · July 27, 2016

SSI's Bob Grossman is in the process of adding more connected devices to his home. In doing so, he came across one problem with his Amazon Echo. Bob Grossman · July 26, 2016

Security as a Service (SaaS) could be an ideal fit for your business, including current capabilities, market demand, applications and deployment strategies. Al Colombo · July 26, 2016

The 2G sunset, among other shifts with alarm communications pathways, make it incumbent upon security dealers and integrators to keep their clientele informed of these critical changes. By Robert M. Gerber · July 25, 2016

Check out the top moments captured on video surveillance, highlighted by a store owner's risky but effective response to an armed robber. Stephen Sellner · July 25, 2016

Pharmaceutical company Option Care went to Protection 1 in need of a security system but with a list of specific regulations it needed to comply with from a legal standpoint. That was no problem for the folks at P1, who came through and delivered a solution that earned them the 2016 SSI Integrated Installation of the Year (multisite solution) award. Scott Goldfine · July 21, 2016




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