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Customer Service and Building Relationships Pays Dividends in Business

Dick Sampson of American Alarm clearly invests in customer service and treating people well. That goes for all security companies.

Latest in Business Management

Payroll data released for June is a marked turnaround from revised May numbers, which show U.S. employers added just 11,000 jobs. Rodney Bosch · July 08, 2016

The smart home solutions provider upgraded its training facilities in Salt Lake City and Chicago and opened new centers in Germany and Australia. SSI Staff · July 08, 2016

The respected security industry veteran will leave her post as vice president of North American sales, allowing her to spend more time with family and friends. SSI Staff · July 08, 2016

For more than a decade, has provided licensing, compliance, certification and continuing education solutions to the security, fire and life-safety industry. SSI Staff · July 07, 2016

The all-cash deal is expected to create one of the largest antivirus companies by market share in the world. Rodney Bosch · July 07, 2016

As a security pro, are you taking past experiences and using them to better your business? Your competition is, and so should you. Scott Goldfine · July 07, 2016

Military unmanned aerial vehicles or UAVs will remain the largest single market in value terms, accounting for more than half of total spending in 2020. SSI Staff · July 06, 2016

On Aug. 6, the organizations will host the Moni 5K for Children run at Monitronics headquarters, located near Dallas. SSI Staff · July 06, 2016

In the three decades since its founding, Inovonics has pioneered the use of wireless in a number of markets, including intrusion detection and mobile duress. SSI Staff · July 06, 2016

Convergint Technologies acquires TACanada, an intelligent building systems provider, for Convergint's sixth acquisition of 2016. Stephen Sellner · July 06, 2016


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