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Customer Service and Building Relationships Pays Dividends in Business

Dick Sampson of American Alarm clearly invests in customer service and treating people well. That goes for all security companies.


Latest in Business Management

Nortek was acquired for $2.8 billion by Melrose Industries on Wednesday. SSI Staff · July 06, 2016

The certification testifies that each of the wholesale monitoring provider’s central station operators have achieved proficiency and certification by passing the CSAA on-line operator training course. SSI Staff · July 05, 2016

NPI Security Services has provided security and asset protection services in the Des Moines, Iowa, metro area for more than 30 years. SSI Staff · July 05, 2016

AVAD, a distributor of home automation and A/V gear, was acquired by private equity firm Kingswood Capital Management. SSI Staff · July 05, 2016

Security integrators might be having difficulty navigating the ever-changing security space. These four integrators are here to help by offering their experiences. Scott Goldfine · July 05, 2016

The robot is equipped with multiple high-definition cameras for 360-degree vision, a thermal camera, a laser rangefinder, a weather sensor and more. SSI Staff · July 05, 2016

Authorized dealer programs provide security dealers with the latest technologies to meet increasing demand and expectations from residential end users. SSI Staff · July 05, 2016

Recent mergers and acquisitions in the cybersecurity space show how companies view them as strong customer value proposition. By Thomas McConnell · July 01, 2016

Interested in increasing your security integration business' profitability? These four business management tactics are a good resource. By Wendy Dessler · June 30, 2016

Earlier in June, Source Capital announced its acquisition of PTI Security Systems, an access control and security systems provider that has 25,000 customers worldwide. SSI Staff · June 29, 2016




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