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Lender’s Perspective: A Key Metric to Track for Recurring Revenue Businesses

The Customer Acquisition Cost (CAC) ratio takes into account all the key measures of average revenue per user (ARPU), gross/monitoring margin, customer acquisition costs, attrition, and if present valued,…

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Guardian Protection Services knows a thing or two about marketing, and its display case holding a total of 15 SAMMYs proves it. The armoire is proudly showcased at the company’s corporate office in Warrendale, Pa. — just 20 miles outside of Pittsburgh — and is a good indicator that Guardian is an industry leader where marketing is ... May 31, 2008

There was a time when it was a night watchman who sounded the alarm when a fire broke out. It was his job to patrol industrial and commercial facilities as well as city streets. Today, it’s an automatic fire alarm system that detects the fire, alerting the authorities in one of several ways. May 31, 2008

The National Fire Protection Association (NFPA) is helping teach children learn valuable safety lessons with its new online animated characters, the Uh-Ohs™. The block-shaped critters may be cute, but are otherwise hopelessly inept when it comes to ... May 28, 2008

March Networks, a provider of intelligent IP video and business analysis applications, says the company will suffer a pre-tax loss of $7 million for fiscal 2008. The tax loss is due to lower fourth quarter revenue and ... May 28, 2008

An invited throng of trade media and select C-level executives of leading installing security installation firms were on hand at Honeywell Security & Communications’ new headquarters May 21 for the grand opening of the company’s ... May 22, 2008

The National Fire Protection Association (NFPA) will hold its annual World Safety Conference & Exposition at the new Mandalay Bay Convention Center in Las Vegas, June 2-5. The magic team of Penn & Teller will ... May 21, 2008

Redding homeowners may be charged with violating a town ordinance after not paying for false alarm fines from last year. The local police department has sent fine notices to homes that had .. May 21, 2008

Nearly 20 million U.S. households are without Internet access, according to a recent report from Park Associates. The report, National Technology Scan, found that roughly one-fifth of all U.S. heads-of-household have never used E-mail. The survey was conducted to provide an accurate picture of ... May 14, 2008

In Alburtis, Pa., officials enacted an ordinance requiring carbon monoxide (CO) detectors be installed in residential facilities and rental properties after the poisonous gas caused the death of a ... May 07, 2008

Per Mar Security Services has acquired A-1 Alarm Company of Cedar Rapids, Iowa. The acquisition will add more than 700 monitored accounts to Per Mar’s existing Cedar Rapids branch office. Mike Weiland, general manager of Per Mar’s Cedar Rapids office, will oversee the ... May 07, 2008


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