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Customer Service and Building Relationships Pays Dividends in Business

Dick Sampson of American Alarm clearly invests in customer service and treating people well. That goes for all security companies.


Latest in Business Management

Alarm companies need to be on the lookout for the door knocking competition. Some are from legitimate competitors, while others might be unlicensed and doing whatever it takes to poach your subscribers. Ken Kirschenbaum · June 10, 2016

The Amherst, N.Y.-based security provider proved its false-alarm reduction mettle to take home the hardware at the 2016 Electronic Security Expo. SSI Staff · June 09, 2016

Vector Security won the SAMMY for the Best Display Advertisement thanks to its philosophy on clean, clear messaging. SSI Staff · June 09, 2016

Find out why Sonitrol of Evansville took home the SAMMY for the Best Promotional Giveaway Item for 2016. SSI Staff · June 08, 2016

In our ongoing effort to provide installing security systems integrators and dealers with the most accurate, useful and in-depth statistical data and analysis about the electronic security industry, Security Sales & Integration magazine hopes that you'll share some pieces of information about your company and its business practices, as well as your perspectives about the industry at large. SSI Staff · June 07, 2016

Alpha Video & Audio uses its premier sales brochure as a method of succinctly communicating general information about the company and to provide a quick snapshot of their solutions and services. The company won the SAMMY for Best Sales Brochure in 2016. SSI Staff · June 07, 2016

Dynamark Security Centers announced it has been working closely with the Numera business unit of Nortek to develop a national program for their mobile personal emergency response system (mPERS), known as Libris. SSI Staff · June 06, 2016

For the next two weeks, SSI will be highlighting the winners of the 2016 SAMMYs. Check out how a simple message is at the center of Protection 1's impressive marketing program. SSI Staff · June 06, 2016

Fadell will become an adviser to Alphabet, Google’s parent company. He will be succeeded by Marwan Fawaz, a former EVP of Motorola Mobility. Rodney Bosch · June 03, 2016

Axis Communcations acquired Cognimatics on Friday, a provider of video analytics solutions for the retail market. It's Axis' second acquisition this week. SSI Staff · June 03, 2016




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