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In this exclusive Q&A, Illy Gruber, product marketing manager for NICE Systems' security business, discusses innovation in the video surveillance market hold the greatest upside and why, innovations that have failed to catch on and much more. Scott Goldfine · July 24, 2013

How will the trend toward standards, open platforms and interoperability affect innovating video surveillance solutions? In this exclusive interview, Genetec President and CEOPierre Racz answers that question and much more. Scott Goldfine · July 23, 2013

Where it comes to innovation, who plays a larger and more critical role the engineers or the end-user customers? In this exclusive interview, Vance Kozik, director of product marketing, IP Surveillance for D-Link Systems answers that question and much more. Scott Goldfine · July 21, 2013

SSI’s annual Best of the Best issue (July 2013) includes profiles of seven of the industry best-run installing security contracting companies. My interviews with executives and managers from runner-up Bates Security covered much ground not included in print. Following is the third of a few bonus excerpts, with Bates' Jeremy Bates, Olivia Duvall and Bryan Bates here discussing finding, motivating and retaining employees. Be on the lookout for more online extras from Bates Security, as well as oth Scott Goldfine · July 21, 2013

The July issue of SSI includes a far-reaching roundtable on the subject of video surveillance innovation featuring experts from eight industry-leading manufacturers. My discussions with each participant was more indepth than the confines of print would allow so here is another in a series of extended offerings. I encourage you to review each of them and compare and contrast how each subject views security video innovation, its ramifications, and innovation in general. Up this installment: Willem Scott Goldfine · July 18, 2013

TRG Associates has just released the 2012 results from its Attrition Measurement Study, which it produces each year in association with the Central Station Alarm Association (CSAA). Rodney Bosch · July 16, 2013

In this exclusive Q&A, Steve Surfaro, security industry liaison for Axis Communications shares what innovation in the video surveillance market means to him, which innovations hold the greatest upside and why, and much more. Scott Goldfine · July 16, 2013

SSI’s annual Best of the Best issue (July 2013) includes profiles of seven of the industry best-run installing security contracting companies. My interviews with executives and managers from runner-up Bates Security covered much ground not included in print. Following is the second of a few bonus excerpts, with Bates' Sonny Bates, Jeremy Bates and Bryan Bates here addressing business strategies and sales & marketing methods. Be on the lookout for more online extras from Bates Security, as well a Scott Goldfine · July 16, 2013

How does Bates Security address customer service issues? Bates Security's Jeremy Bates, Olivia Duvall and Bryan Bates answers the question in this exclusive interview. Scott Goldfine · July 14, 2013

SSI’s annual Best of the Best issue (July 2013) includes profiles of seven of the industry best-run installing security contracting companies. My interviews with executives and managers from runner-up Vivint covered much ground not included in print. Following is the third of a few bonus excerpts, with Vivint's David Powerll here talking employee recruitment and retention. Be on the lookout for more online extras from Vivint, as well as other Installer of the Year and Integrated Installation of Scott Goldfine · July 11, 2013


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