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In this blog exclusive, Editor-in-Chief Scott Goldfine speaks with Customer Alarm COO Melissa Brinkman and Director of Marketing and Vice President Nikki Johnson on best practice tips on reducing false alarms. The techniques helped the company earn the 2011 Police Dispatch Quality (PDQ) award. Scott Goldfine · August 09, 2011

The August issue of SECURITY SALES & INTEGRATION features an exclusive integrator roundtable in which four of the industry's sharpest CEOs discuss a variety of important operational and industry topics. I was fortunate enough to have some additional time with two participants, Safeguard Security President Mike Bradley and Contava President Curtis Nikel. Following is what transpired when we talked about the state of physical-logical security convergence. Scott Goldfine · July 31, 2011

The August issue of SECURITY SALES & INTEGRATION features an exclusive integrator roundtable in which four of the industry's sharpest CEOs discuss a variety of important operational and industry topics. I was fortunate enough to have some additional time with two participants, Safeguard Security President Mike Bradley and Contava President Curtis Nikel. Following is what transpired when we talked about the state of physical-logical security convergence. Scott Goldfine · July 31, 2011

In the 2011 Law Enforcement Security Industry Study, police and sheriffs provided tips on how alarm companies can strengthen their relationships with law enforcement. Read on to see the responses. Scott Goldfine · July 26, 2011

In the 2011 Law Enforcement Security Industry Study, police and sheriffs provided tips on how alarm companies can strengthen their relationships with law enforcement. Read on to see the responses. Scott Goldfine · July 26, 2011

SECURITY SALES & INTEGRATION Editor-in-Chief Scott Goldfine talks with Stanley CSS Director of Marketing Beth Tarnoff about strategies and best practices that propelled her company to victory in the Best Overall Integrated Marketing Campaign and Promotional Giveaway SAMMY Awards categories. Scott Goldfine · June 29, 2011

The June issue of SSI features Provo, Utah-based Vivint (formerly APX Alarm) profiled for winning this year’s SAMMY (Sales & Marketing) Award for Best Community Outreach Program. As part of the process, I spoke at length with Kristi Knight, Vivint vice president of corporate communications, not only about the rapidly rising company’s marketing but also about its success, recent name change and controversial tactics. Scott Goldfine · June 09, 2011

A new report filed by CNN indicates the nation's pharmacies are subject of widespread rising thefts and robberies. This story got me fired up thinking about the solutions the security industry could offer these businesses and the associated opportunities for installing contractors and monitoring providers. Scott Goldfine · June 02, 2011

Having blogged on the repeal of the IRS 1099 reporting mandate, among other health-care reform reporting, I've become especially aware of the burden that health-care costs place on business owners of all sizes. Rodney Bosch · May 10, 2011

SSI's upcoming April issue includes the results of our 2011 Systems Integrator Study. While the expansive report spans eight pages and includes 42 graphs detailing company, access control and video surveillance trends, there was still lots more great data gathered that did not make it in ... Scott Goldfine · March 29, 2011


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