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Police Dispatch Quality (PDQ) Award Program Now Open for Entries

Entries for the program, which honors excellence in false alarm management, are due by April 28.


Latest in Fire/Life Safety

Engineered Protection Systems (EPS) was named a Police Dispatch Quality (PDQ) Award runner-up for the third consecutive year. The company notched a dispatch rate of just .13 in the Grand Rapids jurisdiction. Scott Goldfine · October 19, 2016

The E-1600-ASTIPEWP dials up to five rollover numbers and the E-1600AST2IPEWP two-button tower phone features a second “INFO” button that will dial up to five additional rollover numbers. SSI Staff · October 18, 2016

Discover the commitment and techniques that allowed Amherst Alarm to break the ice and capture its first Police Dispatch Quality (PDQ) Award. Scott Goldfine · October 17, 2016

Affiliated Monitoring will manage central station monitoring for Red Hawk customers. SSI Staff · October 17, 2016

COPS credits its dedicated staff for the decreased response times. Steve Karantzoulidis · October 17, 2016

Insurance companies want to pay for your Internet-connected devices, but privacy concerns loom. Steve Karantzoulidis · October 13, 2016

The Alarm Response Issue October 11, 2016

Study reveals most Americans don't know how often they should replace their smoke alarms. Steve Karantzoulidis · October 10, 2016

Unmanned aerial vehicles so far have been used only in testing, but are ready now to assist in operations such as search and rescue and SWAT operations. SSI Staff · October 04, 2016

The police department is continuing to send warning letters to repeat offenders and has also started fining homeowners and businesses. SSI Staff · September 29, 2016




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