Capital Connect is one of five alarm dealers for Monitronics Int’l that ADT recently sued for misleading customers into believing the companies were affiliated with ADT or their alarm systems required upgrading.
SSI Staff · December 01, 2015
The announcement follows an initial rollout in July in Atlanta, Chicago, Denver and Miami.
SSI Staff · November 10, 2015
An ADT alarm company installer was killed on Thursday in Corona, Calif. after allegedly being shot by a former professional baseball player. Police say Brandon Willie Martin, 22, shot and killed 62-year-old Barry Swanson as well as Martin's father and uncle. Martin was arrested on Friday.
Stephen Sellner · September 22, 2015
ADT customers John and Janet Gary thought nothing of the ADT salesman performing a service on their home security system. That was until they found out the salesman was with Protection 1.
Stephen Sellner · September 17, 2015
The ASAP program has gone live in Richmond, Va. The program enables Public Safety Answering Points to receive emergency signals and information in seconds rather than minutes.
Stephen Sellner · September 16, 2015
An ADT customer with a hearing impairment was slapped with false alarms fines totaling $348 after she was unable to communicate with monitoring center dispatchers.
SSI Staff · August 19, 2015
ADT reported that its total revenue increased 5.8% to $898 million in Q3 2015. However, net income was down 8.5% to $75 million compared with $82 million in the same quarter last year.
SSI Staff · July 30, 2015
A new report by research firm Citigroup estimates that tech companies like Google and Apple that provide self-installed and self-monitored security solutions will hold 62.5 percent of the home security market, while traditional professionally installed and monitored systems offered by companies like ADT will make up 31.3 percent of the market in 20 years.
SSI Staff · July 28, 2015
ADT made the donation to the Hendersonville, Tenn., Fire Department for its efforts in saving a family's residence. ADT dispatched firefighters after receiving an alert from a monitored smoke alarm.
SSI Staff · July 24, 2015
Security firms offer tips for getting a community service program started and explain why it is important for businesses as well as the security industry. Spoiler alert, it does not have to cost that much but a company should carefully vet which organizations with which it aligns.
Scott Goldfine · July 22, 2015