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Hidden Benefits of Building Relationships with Clients

To be a successful security systems integrator, it is imperative to get to know prospective and current customers to meet their needs, build loyalty and forge long-term relationships. Here are a few steps…

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Time to get real about the IP hoopla. By Scott Goldfine · March 01, 2012

SECURITY SALES & INTEGRATION Editor-in-Chief Scott Goldfine offers more than two dozen notions to help you run a finely tuned business operation. By Scott Goldfine · January 31, 2012

A review of 2011 headlines to help you move forward in 2012. By Scott Goldfine · January 06, 2012

For owners and managers of installing security companies preparing for 2012 there is no shortage of challenges, problems, frustrations and other headaches. Read on to learn about how you can affect positive change in your business.
By Scott Goldfine · December 15, 2011

It's been said that recognition is the most powerful of motivators. People crave praise and the feeling of being appreciated. For that reason and many others, back in 1994, SECURITY SALES & INTEGRATION launched the Sales & Marketing (SAMMY) Awards. By Scott Goldfine · November 03, 2011

Although it may be hard to fathom given the technology's prominence in the security industry today, one such innovation that required imagination and perseverance was IP video, which recently reached a 15-year milestone. By Scott Goldfine · October 05, 2011

Sept. 11, 2001, is one of those dates everyone remembers precisely where they were and what they were doing. When the horrifying images of jetliners crashing into New York's World Trade Center towers began to stream across every TV screen in America, people on the East Coast had just begun their workdays while those in the West were still rolling out of bed. By Scott Goldfine · August 31, 2011

Today's security customers expect — even demand — prompt, courteous and consultative service at a good price or guess what? Not only are they going to go elsewhere because there are myriad alternatives, worse they are going to badmouth your business. In this social networking age, the repercussions could cost you countless customers and thousands of dollars. By Scott Goldfine · July 31, 2011

Having just attended several key industry events and conferred with dozens of industry insiders and analysts, I can tell you that your business is in high demand and the future could not look rosier. By Scott Goldfine · June 30, 2011

Fifty years ago this month in Chicago, as one amazing run was coming to a close, the Windy City witnessed the beginning of another. It was in June 1961 that “Mr. Cub” Ernie Banks saw his 717 consecutive-games-played streak end. At just about the same time, a young man with a great idea and relentless entrepreneurial spirit began to establish a publishing legacy that’s still thriving today. By Scott Goldfine · June 06, 2011