Today's security customers expect — even demand — prompt, courteous and consultative service at a good price or guess what? Not only are they going to go elsewhere because there are myriad alternatives, worse they are going to badmouth your business. In this social networking age, the repercussions could cost you countless customers and thousands of dollars.
By Scott Goldfine · July 31, 2011
Given our propensity for smartphones and interactive technology, the more savvy alarm dealers are gearing their offerings toward this trend. More than ever manufacturers and third-party vendors are really coming up to speed with mostly IP-based, interactive security systems and devices.
By Mark Matlock · June 26, 2011
Take SSI's latest Web poll! Where do you most commonly come up with your best business-related ideas?
June 14, 2011
Video surveillance systems provider Infinova has announced that the company has been taken public and is now listed on the Shenzhen stock exchange in China ...
January 06, 2011
Tightly monitoring every facet of operations remains priority No. 1 as installing security firms continue to claw their way out of the economic doldrums. Five veteran CEOs explain how they stopped the bleeding in 2010 and why — although they can’t let their guards down — they expect 2011 to be more fruitful.
By Scott Goldfine · January 03, 2011
G4S Monitoring and Data Center Inc. has established a training program geared toward educating the company's video monitoring support and data center (VMSDC) operators about remote guarding ...
November 16, 2010
With the ever-changing economy and as the security industry continues to evolve with new technologies, what are the most important skills that security field technicians should possess today to enhance business?
October 06, 2010
Systems integration company Henry Bros. Electronics Inc. (HBE) announced today it has agreed to be acquired by defense contractor Kratos Defense & Security Solutions Inc. for about $45 million in cash ...
October 05, 2010
Stanley Convergent Security Solutions (Stanley CSS) has introduced its commercial customer performance scorecard ...
October 03, 2010
Protection One announced this week the appointments of two former ADT Security Services veterans to its management team ...
September 29, 2010