The certification testifies that each of the wholesale monitoring provider’s central station operators have achieved proficiency and certification by passing the CSAA on-line operator training course.
SSI Staff · July 05, 2016
Harlin McEwen will be honored during the ESX Public Sector Luncheon on June 9.
SSI Staff · June 03, 2016
Investors are finally starting to flock to the security industry and they're doing so in a big way. But what underlying impact is this flurry of M&A activity having on the industry and the groups that have helped it grow in the first place?
Scott Goldfine · June 01, 2016
Implementation of the Automated Secure Alarm Protocol continues to build across the nation. Recently, Boca Raton became the first connected PSAP in Florida.
SSI Staff · January 13, 2016
The program aims to educate all electronic security companies on best marketing practices and encourage CSAA companies to attain the prestigious Five Diamond designation. Entries are due on April 15.
SSI Staff · January 07, 2016
The Central Station Alarm Association (CSAA) Board of Directors formally approved the CSAA/Verisk Data Exchange Project. The CSAA considers it the "most important collaboration between the alarm industry and the insurance industry in a generation."
SSI Staff · November 30, 2015
Stanley Security went live with ASAP in the city of Richmond, Va., on Oct. 22. ASAP was launched in 2011 as a public-private partnership, designed to increase the efficiency and reliability of emergency electronic signals from central station alarm companies to Public Safety Answering Points (PSAPs). ASAP utilizes ANSI standard protocols developed cooperatively by the Association of Public Communications Officials (APCO) and the Central Station Alarm Association (CSAA).
SSI Staff · November 20, 2015
SSI spoke to Jim McMullen, founder of COPS Monitoring, to find out how the company is putting dealers first and how it captured the CSAA Five Diamond Marketing Marvel Award.
By Erin Harrington · November 04, 2015
Alarm Monitoring Company Criticom Monitoring Services (CMS) went live with Automated Secure Alarm Protocol (ASAP) in Richmond, Va., on Oct. 21.
SSI Staff · November 03, 2015
The ASAP program has gone live in Richmond, Va. The program enables Public Safety Answering Points to receive emergency signals and information in seconds rather than minutes.
Stephen Sellner · September 16, 2015