The much anticipated Automated Security Alarm Protocol (ASAP) managed by the Central Station Alarm Association went live in April 2012 in Richmond, Va. Bill Hobgood, an IT authority for the city of Richmond, discusses the progress of the ASAP program.
By Rodney Bosch · October 23, 2013
Monitor America has received Central Station Alarm Association (CSAA) Five Diamond certification for its 25,000-square-foot, full service central station here.
August 28, 2013
The National Fire Protection Association (NFPA) has appointed Paul Silva, customer service manager for Wayne Alarm Systems, as the Central Station Alarm Association’s (CSAA) voting member to their NFPA 72 Supervising Station Systems Committee.
July 29, 2013
How the industry's "Best" are facing challenges head-on.
By Scott Goldfine · July 02, 2013
TRG Associates President John Brady discusses the latest attrition results and related topics of TRG and Central Station Alarm Association's (CSAA) Attrition Measurement Study.
By Rodney Bosch · July 01, 2013
Take a look back at the event that was ESX 2013, which was held June 17-21 at the newly christened Music City Center in Nashville, Tenn.
SSI Staff · June 21, 2013
Metrodial, a full-service central station monitoring company, received the Five Diamond Marketing MARVEL Award on Tuesday during the 2013 Electronic Security Expo (ESX).
June 18, 2013
Entries for the second annual CSAA Five Diamond Marketing Marvel Awards are due on April 12.
March 26, 2013
An industry veteran reflects over a career that has spanned 50 years.
January 31, 2013
As a recently launched monitoring provider, Redwire is making a name for itself in a hurry after not only achieving CSAA Five Diamond certification but also capturing the inaugural Marketing Marvel Award. Find out how this business’ management is positioning the central station to ride the fast track to success.
By Scott Goldfine · October 31, 2012