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Security Central CEO Says Firm ‘Not Responsible For Any Delay’ in Deadly Elder Facility Fire

Brett Springall states the monitoring firm completed its dispatch request to authorities 34 seconds after receiving alarm signal from retirement complex.


Latest in Central Stations

The Central Station Alarm Association (CSAA) honored Guardian Protection Services with the Central Station of the Year title for making a significant contribution to the betterment of the alarm industry. SSI Staff · June 25, 2015

Brett Springall states the monitoring firm completed its dispatch request to authorities 34 seconds after receiving alarm signal from retirement complex. SSI Staff · June 05, 2015

Authorities say a 911 call reveals that Security Central called for dispatch two hours after a fire started at the Marshall Square Retirement Community in Georgia. SSI Staff · June 04, 2015

With more burglars hacking and jamming alarm systems, security dealers need to address this threat to ensure that the central station receives signals from wireless systems. Kevin Lehan · May 04, 2015

Dynamark Security Centers has integrated Alarm.com’s Image Sensor to its central station software to offer video verification, and has partnered with Encore Controls to provide fire monitoring for all installations. SSI Staff · March 04, 2015

The 4th annual CSAA Five Diamond Marketing MARVEL Awards is underway. Central stations that use their Five Diamond status in creative ways to market to customers are urged to submit their entries by April 20, 2015. SSI Staff · January 22, 2015

Learn how central stations can aid in implementing best practices to standardize installations and maximize overall account value. Kevin Lehan · November 17, 2014

Don’t overlook requirements regarding runner/technician service to the protected premises and stipulations about who can conduct inspection and testing of systems. Shane Clary · November 13, 2014

The 2014 Central Station Alarm Association Marketing Marvel Award runner-up, FE Moran Security Solutions, discusses its successful marketing plan. SSI Staff · November 06, 2014

As Engineered Protection Systems (EPS) prepares to enter its 60th year in 2015, it does so with the exclamation point of having captured the CSAA Five Diamond Marketing Marvel Award. Learn how EPS is sowing the seeds of “Jack and the Beanstock”-like growth. SSI Staff · November 05, 2014




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