Advances in central station software are allowing installing security contractors to expand their traditional service portfolio to include network device monitoring. Learn how forming key technology partnerships can open the door to hosting IT-related services.
Peter Giacalone · May 01, 2014
Learn the benefits of the Automated Secure Alarm Protocol (ASAP) program.
SSI Staff · April 28, 2014
Entries for the third annual CSAA Five Diamond Marketing Marvel Awards are due on April 25.
SSI Staff · April 11, 2014
United Central Control researched for two years before deploying Secure Global Solutions' Stages monitoring software.
SSI Staff · March 07, 2014
For the second consecutive year, Monitronics earned the Bronze Stevie Award for Contact Center of the Year. The firm also took home an accolade in the Front-Line Customer Service Team of the Year category.
SSI Staff · February 26, 2014
Nine leading wholesale monitoring providers are spotlighted with details about their specialties, unique qualities and service offerings. Top executives describe the business advantages their third-party central stations bring to their security dealer customers.
By Scott Goldfine · October 23, 2013
Micro Key Solutions has hired Stephen Kovacsiss as central station business development representative.
October 06, 2013
The Partnership for Priority Video Alarm Response (PPVAR) has formed a new committee to develop video verification best practices between central stations and public safety answering points (PSAPs).
September 26, 2013
Monitor America has received Central Station Alarm Association (CSAA) Five Diamond certification for its 25,000-square-foot, full service central station here.
August 28, 2013
In an effort to provide hot-redundancy to its dealers, Security Partners has acquired its second central station — San Antonio-based Response Center USA — for an undisclosed amount.
August 21, 2013