Brett Springall states the monitoring firm completed its dispatch request to authorities 34 seconds after receiving alarm signal from retirement complex.
SSI Staff · June 05, 2015
Authorities say a 911 call reveals that Security Central called for dispatch two hours after a fire started at the Marshall Square Retirement Community in Georgia.
SSI Staff · June 04, 2015
With more burglars hacking and jamming alarm systems, security dealers need to address this threat to ensure that the central station receives signals from wireless systems.
Kevin Lehan · May 04, 2015
Dynamark Security Centers has integrated Alarm.com’s Image Sensor to its central station software to offer video verification, and has partnered with Encore Controls to provide fire monitoring for all installations.
SSI Staff · March 04, 2015
The 4th annual CSAA Five Diamond Marketing MARVEL Awards is underway. Central stations that use their Five Diamond status in creative ways to market to customers are urged to submit their entries by April 20, 2015.
SSI Staff · January 22, 2015
Learn how central stations can aid in implementing best practices to standardize installations and maximize overall account value.
Kevin Lehan · November 17, 2014
Don’t overlook requirements regarding runner/technician service to the protected premises and stipulations about who can conduct inspection and testing of systems.
Shane Clary · November 13, 2014
The 2014 Central Station Alarm Association Marketing Marvel Award runner-up, FE Moran Security Solutions, discusses its successful marketing plan.
SSI Staff · November 06, 2014
As Engineered Protection Systems (EPS) prepares to enter its 60th year in 2015, it does so with the exclamation point of having captured the CSAA Five Diamond Marketing Marvel Award. Learn how EPS is sowing the seeds of “Jack and the Beanstock”-like growth.
SSI Staff · November 05, 2014
While the shift of alarm systems signal transmission to IP-based communications is a major transition for the industry, it actually represents a big step toward something even more significant. It is enabling access to “the cloud” and with it a whole new world of service possibilities. Central monitoring stations are at the heart of this new paradigm.
By Hank Goldberg · October 23, 2014