How serious is Atronic Alarms about eliminating false alarms and police dispatches? Serious enough to augment its customer service operations with a Quality Assurance Department (QAD) whose primary mission is reducing the possibility any Atronic-installed system generates a false alarm.
By Scott Goldfine · April 30, 2009
While some home and business owners may view security monitoring as a discretionary expense during hard economic times, life safety remains a key selling point that is helping dealers and integrators fight attrition rates.
April 30, 2009
Despite the successful use of two-way audio verification through the years, questions are sometimes raised whether the technology offers enough benefits for it to maintain traction as ...
By Peter Giacalone · March 31, 2009
Welcome to the inaugural installment of “Monitoring Matters,” a column dedicated to the business of and issues related to central stations. Let’s kick things off by taking an up close look at ...
By Peter Giacalone · February 28, 2009
The brutal winter storms in late January that caused death and chaos from the Southern Plains to the Northeast also left scores of residents and businesses without ...
February 28, 2009
Keith Jentoft, president of RSI Video Technologies, a provider of remote monitoring solutions, assumes the “Hot Seat” this month to discuss issues arising from alarm verification.
February 28, 2009
The Seattle Police Department is one of the first major police departments in the United States ...
December 31, 2008
In the time since Hurricane Ike blew onto Texas’ Galveston Island on Sept. 23 engulfing the ...
By Rodney Bosch · October 31, 2008
Nine people died each day in structural fires in the United States in 2007 - 3,430 people in that year. And while there was a 5.2 percent decrease of reported fires during 2007, property damage climbed significantly by 29.5 percent from 2006. However, the industry's recent efforts to legislate better fire protection - taking advantage of improved technologies - have spurred changes in fire code that will help reduce the loss of lives and property.
October 31, 2008
Wilson has been in the industry for years — probably more than his age would indicate! His company monitors more than 850,000 accounts and is one of the top three largest wholesale central stations in the world. Tony is young, bright and a real pro ...
By Ron Davis · June 30, 2008