In September's "Fire Side Chat" we talked about false alarms and how they can overwhelm public agencies, such as firefighters and police personnel, impact municipal budgets, and how end users are often fined to offset the negative monetary effects.
October 31, 2009
End-user organizations that supply their own in-house proprietary monitoring and services usually cause contract security providers to retreat and move on to the next prospect. However, in this time of economic challenges and cost-cutting pressures, most organizations would indeed consider an alternative if it met their logistical, fiscal and security requirements.
By Peter Giacalone · September 30, 2009
Marking SSI's 30th anniversary, I'm reminded as our industry matures I sometimes lose sight that some of the newer entrants to the electronic security trade were not around in the time before wholesale change came to the traditional "burglar alarm" business.
By Peter Giacalone · July 31, 2009
"With all of your senses still intact and with everything that you have to be grateful for in front of you, focus on the things that are really important and let the minutia — the flotsam of life — flow gently away. Fight the good fight, and recognize that success in any endeavor not only is dependent upon the achievement, but also how we see it.”
By Ron Davis · June 30, 2009
My objective in presenting this column each month is to bring to light new and traditional service-related recurring revenue opportunities. After reading the headline of this month's installment, some of you might be asking, "What does that have
to do with it?"
By Peter Giacalone · May 31, 2009
PERS is a term that is gathering familiarity in the electronic security industry vernacular. Known as personal emergency response systems, these monitored devices are designed to summon help in the event of various urgent situations such as when an elderly person falls.
May 31, 2009
How serious is Atronic Alarms about eliminating false alarms and police dispatches? Serious enough to augment its customer service operations with a Quality Assurance Department (QAD) whose primary mission is reducing the possibility any Atronic-installed system generates a false alarm.
By Scott Goldfine · April 30, 2009
While some home and business owners may view security monitoring as a discretionary expense during hard economic times, life safety remains a key selling point that is helping dealers and integrators fight attrition rates.
April 30, 2009
Despite the successful use of two-way audio verification through the years, questions are sometimes raised whether the technology offers enough benefits for it to maintain traction as ...
By Peter Giacalone · March 31, 2009
Welcome to the inaugural installment of “Monitoring Matters,” a column dedicated to the business of and issues related to central stations. Let’s kick things off by taking an up close look at ...
By Peter Giacalone · February 28, 2009