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17 Ways to Capture a Security End User’s Heart

One of the most interesting among so many pieces of data from SSI's Commercial End-User Study is the open-ended question that asks respondents to explain what makes a security provider a “hero” in…


Latest in Commercial End-User Study

One of the most interesting among so many pieces of data from SSI's Commercial End-User Study is the open-ended question that asks respondents to explain what makes a security provider a “hero” in their eyes. Scott Goldfine · August 31, 2015

Learn how your security firm can create more sales with this presentation from SSI’s Rodney Bosch, which was presented at the 2014 Electronic Security Technology Summit. SSI Staff · November 12, 2014

Nine in 10 security directors/managers are satisfied with their security provider, and eight in 10 laud security systems as force multipliers. Now the tough love: The outcry against costs and anguish over tight budgets isn’t abating, and dealer/integrator customer service is slipping. also reveals the most in-demand technologies. Scott Goldfine · September 05, 2014

Close to four in five security directors/managers are looking to spend more money on security, with 76% of that group considering new or upgraded systems. However, SSI’s ninth Commercial End-User Study also indicates funding is more of an impediment, equipment costs and reliability are of greater concern, and integrator IT know-how is lagging.  By Scott Goldfine · September 08, 2013

Seven in 10 security directors/managers are looking to spend more money on security, with 72% of that group considering new or upgraded systems. However, SSI’s eighth Commercial End-User Study also shows increased sensitivity to equipment and integrator costs, and the belief that safety within organizations has slipped. By Scott Goldfine · September 03, 2012

Nearly four in five security directors/managers intend to spend at least as much on security in 2011 as they did last year. SSI’s seventh Commercial End-User Study shows the recession loosening its grip on budgets, but clients are becoming more particular about their electronic security solutions and providers. A higher degree of IT capabilities and systems integration are among the heightened expectations. By Scott Goldfine · September 06, 2011

SSI’s sixth Commercial End-User Study shows the recession’s impact is continuing to escalate for security directors/managers. Nearly seven in 10 say tight budgets are a problem, and those who plan to soon increase security is on the wane. However, interest levels remain high for security systems and many newer technologies. August 31, 2010



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