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Security Speaking: Custom Alarm COO Melissa Brinkman Shares Tips to Earn Customer L

Welcome back to SECURITY SALES & INTEGRATION's "Security Speaking" podcast! Here, Melissa Brinkman, COO of Customer Alarm, discusses tips to retain customers and reduce false alarm dispatches.


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Welcome back to SECURITY SALES & INTEGRATION's "Security Speaking" podcast! Here, Melissa Brinkman, COO of Customer Alarm, discusses tips to retain customers and reduce false alarm dispatches. June 03, 2012

For the third consecutive year, Custom Alarm earned a U.S. Chamber of Commerce Blue Ribbon for its contributions to restoring jobs and prosperity. March 05, 2012

In this blog exclusive, Editor-in-Chief Scott Goldfine speaks with Customer Alarm COO Melissa Brinkman and Director of Marketing and Vice President Nikki Johnson on best practice tips on reducing false alarms. The techniques helped the company earn the 2011 Police Dispatch Quality (PDQ) award. Scott Goldfine · August 09, 2011

In this blog exclusive, Editor-in-Chief Scott Goldfine speaks with Customer Alarm COO Melissa Brinkman and Director of Marketing and Vice President Nikki Johnson on best practice tips on reducing false alarms. The techniques helped the company earn the 2011 Police Dispatch Quality (PDQ) award. Scott Goldfine · August 09, 2011

Proven techniques that cut false alarms and police dispatches are business as usual for Custom Alarm. The company’s assimilation of practices like two-call verification and following up on all false alarms helped it earn the 6th annual Police Dispatch Quality (PDQ) Award. Find out what makes its outstanding false alarm management program tick. By Scott Goldfine · July 31, 2011

Custom Alarm has promoted Melissa Brinkman to chief operating officer (COO). Additionally, Bob Boland will take over Brinkman's role of customer services manager. July 10, 2011

The Security Industry Alarm Coalition (SIAC) and the False Alarm Reduction Association (FARA) named Custom Alarm of Rochester, Minn., as the 2010 Police Dispatch Quality (PDQ) Award winner on Tuesday. June 06, 2011

Custom Alarm has hired Monica Nigon as project manager. May 08, 2011

Strong customer service and employee retention skills helped earn Custom Alarm a U.S. Chamber of Commerce Blue Ribbon Small Business Award for the second consecutive year ... March 03, 2011

Custom Alarm of Rochester, Minn., has been named a Blue Ribbon Business Award winner by the U.S. Chamber of Commerce in recognition for being one of the top 75 small businesses in the United States... March 09, 2010


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