SSI logo

Customer Feedback

Top Story

Connecticut Consumers: Telcos, Alarm Systems Give Us Trouble

Telecommunications services topped the Connecticut Department of Consumer Protection’s 2014 Top 10 list of complaints. Consumers also complained about alarm systems and telemarketers.


Latest in Customer Feedback

Telecommunications services topped the Connecticut Department of Consumer Protection’s 2014 Top 10 list of complaints. Consumers also complained about alarm systems and telemarketers. SSI Staff · March 05, 2015

An end user shares what he expects from integrators. September 30, 2013

When it comes to building trust with your customers, seeing is believing. By Ron Davis · March 05, 2013

A cautionary tale about how not to service the customer. By Scott Goldfine · November 01, 2012

With an aim to refresh the company’s brand identity, Vector Security has revamped its logo and updated its business strategy to highlight the overall customer experience. July 11, 2012

Alarm companies have earned the top spot on the Better Business Bureau (BBB) of Utah's Top 10 Industries for Customer Complaints for 2011. February 15, 2012

HID Global has launched a product security reporting center that will allow users to report security vulnerabilities in HID Global products on its Web site ... December 22, 2010

Stanley Convergent Security Solutions (Stanley CSS) has introduced its commercial customer performance scorecard ... October 03, 2010



EDITOR'S CHOICE