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Briscoe Protective Systems: Where Business Actually Is Personal

Briscoe Protective Systems' company leadership explains how and why the firm has moved up in class to become a heavyweight provider of commercial security and fire solutions, as well as a champion of community…


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Marking SSI's 30th anniversary, I'm reminded as our industry matures I sometimes lose sight that some of the newer entrants to the electronic security trade were not around in the time before wholesale change came to the traditional "burglar alarm" business. By Peter Giacalone · July 31, 2009

A fanatical devotion to taking care of customers courses through every facet of The Protection Bureau. It lies at the heart of the family run firm’s success, popularity among its clientele, community and the security industry, and being named an SSI 2009 Installer of the Year. By Scott Goldfine · June 30, 2009

The dictionary defines "best" as being of the highest quality, excellence or standing. Great, but how is it achieved? Looking at the three companies featured in this 2009 Best of the Best issue, although they are all very distinct operations, each is centered around a universal principle: The customer comes first. By Scott Goldfine · June 30, 2009

Access control system sales often offer security contractors multiple opportunities to upsell clients with value-add features and services. Be prepared to thoroughly educate the customer about scalability, future proofing and managed services. June 30, 2009

A friend once asked if I wouldn’t mind evaluating the specifics of a proposed security solution at a local nonprofit children’s shelter ... February 28, 2009

Regardless of how real a value may be, it has no value at all until the value is perceived. The perceived value of a product is what the prospective buyer thinks that product is ... February 28, 2009

Commitment to employee training is a decision that should not be taken lightly. Devoting the time of sales staff and technicians ... December 31, 2008

When I met Mike Polizzi nearly 30 years ago, I sensed his company was on a fast track to success ... By Ron Davis · October 31, 2008

If you are a veteran of the alarm industry, you’ll recall there was a time when the equipment ... Jeff Zwirn · September 30, 2008

Robert Few has learned an invaluable lesson early on and it’s one that every good businessperson truly understands ... By Ron Davis · September 30, 2008


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