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Deceptive Sales Practices

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The Alarm Guys Accused of Duping Vivint Customer to Switch Security Service

A representative for The Alarm Guys allegedly told a California woman that his firm had taken over Vivint, prompting the customer to sign a five-year-contract with his alarm company.


Latest in Deceptive Sales Practices

ADT has refreshed its reward program to offer a $5,000 reward to a wider audience to help stop the fraud plaguing the electronic security industry. SSI Staff · May 18, 2015

The Florida Attorney General's Office has banned Vision Security from selling service in the state for two years for allegedly misleading elderly consumers. SSI Staff · March 10, 2015

A representative for The Alarm Guys allegedly told a California woman that his firm had taken over Vivint, prompting the customer to sign a five-year-contract with his alarm company. SSI Staff · February 05, 2015

Trio Alarm, a door-to-door alarm company, is in hot water with the Better Business Bureau (BBB) for allegedly duping elderly Virginia residents into signing contracts they didn’t fully understand. SSI Staff · January 13, 2015

Military families claim Vivint refused to let them out of their contracts when they were transferred to a new base or retired due to service-related injuries. SSI Staff · December 11, 2014

Pennsylvania officials are planning to investigate Home Security Shield for its marketing tactics, prompting the security firm to change its objectives on the company’s Web site. SSI Staff · October 14, 2014

A Utah resident was paying two alarm bills for two years after a Silverline Security representative allegedly tricked her into signing a new contract. SSI Staff · September 02, 2014

An 88-year-old Missouri woman says a sales representative disconnected her Atlas Security system and replaced it with one from Vivint. SSI Staff · July 30, 2014

A man has approached several homeowners in Petersburg, claiming that he needs to change the batteries on their ADT security systems. SSI Staff · July 24, 2014

The Utah-based security firm has settled a claim with the Idaho Attorney General’s Office for allegedly violating the state’s Consumer Protection Act. SSI Staff · July 22, 2014




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