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Deceptive Sales Practices

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The Alarm Guys Accused of Duping Vivint Customer to Switch Security Service

A representative for The Alarm Guys allegedly told a California woman that his firm had taken over Vivint, prompting the customer to sign a five-year-contract with his alarm company.

Latest in Deceptive Sales Practices

Vision Security has agreed to pay a $30,000 fine after settling a claim with the Pennsylvania Attorney General’s Office that the security firm used deceptive sales practices to gain new business. SSI Staff · September 08, 2015

Missouri AG office says Vivint sales reps “misrepresented the company they worked for and exaggerated the length of the rescission (cancellation) period as well as the local crime rates.” SSI Staff · September 08, 2015

An elderly Washington-based woman says a sales representative disconnected her NorthStar Alarm security system and replaced it with one from BP Alarm. SSI Staff · July 14, 2015

Hernando County (Fla.) deputies have received reports that a Capital Connect sales representative is using dishonest tactics to sell homeowners upgrades to their security systems. SSI Staff · July 14, 2015

Trio Alarm has agreed to settle a claim with the Virginia Attorney General’s Office over unethical door-to-door sales practices. SSI Staff · July 07, 2015

West Virginia Attorney General Patrick Morrisey has filed a civil complaint against Trio Alarm, claiming that the door-to-door alarm sales company tricked customers into signing contracts with the firm. SSI Staff · June 22, 2015

A Safe Home Security salesperson allegedly tricked a nine-month pregnant ADT customer into signing a five-year contract with his alarm firm. SSI Staff · June 12, 2015

An AMP Security representative allegedly told a Tennessee woman that ADT had been purchased by a company in Japan to get her to sign a five-year contract with his company. SSI Staff · June 04, 2015

ADT has refreshed its reward program to offer a $5,000 reward to a wider audience to help stop the fraud plaguing the electronic security industry. SSI Staff · May 18, 2015

The Florida Attorney General's Office has banned Vision Security from selling service in the state for two years for allegedly misleading elderly consumers. SSI Staff · March 10, 2015


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