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Deceptive Sales Practices

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The Alarm Guys Accused of Duping Vivint Customer to Switch Security Service

A representative for The Alarm Guys allegedly told a California woman that his firm had taken over Vivint, prompting the customer to sign a five-year-contract with his alarm company.


Latest in Deceptive Sales Practices

West Virginia Attorney General Patrick Morrisey has filed a civil complaint against Trio Alarm, claiming that the door-to-door alarm sales company tricked customers into signing contracts with the firm. SSI Staff · June 22, 2015

A Safe Home Security salesperson allegedly tricked a nine-month pregnant ADT customer into signing a five-year contract with his alarm firm. SSI Staff · June 12, 2015

An AMP Security representative allegedly told a Tennessee woman that ADT had been purchased by a company in Japan to get her to sign a five-year contract with his company. SSI Staff · June 04, 2015

ADT has refreshed its reward program to offer a $5,000 reward to a wider audience to help stop the fraud plaguing the electronic security industry. SSI Staff · May 18, 2015

The Florida Attorney General's Office has banned Vision Security from selling service in the state for two years for allegedly misleading elderly consumers. SSI Staff · March 10, 2015

A representative for The Alarm Guys allegedly told a California woman that his firm had taken over Vivint, prompting the customer to sign a five-year-contract with his alarm company. SSI Staff · February 05, 2015

Trio Alarm, a door-to-door alarm company, is in hot water with the Better Business Bureau (BBB) for allegedly duping elderly Virginia residents into signing contracts they didn’t fully understand. SSI Staff · January 13, 2015

Military families claim Vivint refused to let them out of their contracts when they were transferred to a new base or retired due to service-related injuries. SSI Staff · December 11, 2014

Pennsylvania officials are planning to investigate Home Security Shield for its marketing tactics, prompting the security firm to change its objectives on the company’s Web site. SSI Staff · October 14, 2014

A Utah resident was paying two alarm bills for two years after a Silverline Security representative allegedly tricked her into signing a new contract. SSI Staff · September 02, 2014




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