A representative for The Alarm Guys allegedly told a California woman that his firm had taken over Vivint, prompting the customer to sign a five-year-contract with his alarm company.
SSI Staff · February 05, 2015
Trio Alarm, a door-to-door alarm company, is in hot water with the Better Business Bureau (BBB) for allegedly duping elderly Virginia residents into signing contracts they didn’t fully understand.
SSI Staff · January 13, 2015
Military families claim Vivint refused to let them out of their contracts when they were transferred to a new base or retired due to service-related injuries.
SSI Staff · December 11, 2014
Pennsylvania officials are planning to investigate Home Security Shield for its marketing tactics, prompting the security firm to change its objectives on the company’s Web site.
SSI Staff · October 14, 2014
A Utah resident was paying two alarm bills for two years after a Silverline Security representative allegedly tricked her into signing a new contract.
SSI Staff · September 02, 2014
An 88-year-old Missouri woman says a sales representative disconnected her Atlas Security system and replaced it with one from Vivint.
SSI Staff · July 30, 2014
A man has approached several homeowners in Petersburg, claiming that he needs to change the batteries on their ADT security systems.
SSI Staff · July 24, 2014
The Utah-based security firm has settled a claim with the Idaho Attorney General’s Office for allegedly violating the state’s Consumer Protection Act.
SSI Staff · July 22, 2014
In this podcast, ADT Senior Vice President, General Counsel and Corporate Secretary David Bleisch talks about alarm industry sales scams and the firm’s recent $25,000 bounty reward offer.
SSI Staff · July 01, 2014
Dubuque Police believe an alarm sales representative used deceptive sales practices to reach his quota to sell security systems.
SSI Staff · June 09, 2014