Engineered Protection Systems (EPS) was named a Police Dispatch Quality (PDQ) Award runner-up for the third consecutive year. The company notched a dispatch rate of just .13 in the Grand Rapids jurisdiction.
Scott Goldfine · October 19, 2016
Discover the commitment and techniques that allowed Amherst Alarm to break the ice and capture its first Police Dispatch Quality (PDQ) Award.
Scott Goldfine · October 17, 2016
Residential and business alarm owners will have to register their systems and face false alarm fines.
SSI Staff · October 16, 2015
Despite a high number of false alarms in the city, the Colorado Springs Police Department have modified the way officers respond to security alarms following the death of a newlywed couple who was shot in their home by an teen intruder.
SSI Staff · October 21, 2014
The new program allows alarm companies to immediately contact Coral Gables police for dispatch if homeowners do not answer on the security firm’s first try.
SSI Staff · October 09, 2014
The Security Industry Association Intrusion Subcommittee has updated CP-01 false alarm standard, which details recommended design features for control panels and their associated arming and disarming devices, including smartphones and tablets.
Rodney Bosch · October 01, 2014
Habitec Security credits Enhanced Call Verification (ECV) for the drop in false alarm dispatches.
SSI Staff · September 17, 2014
The security industry has moved from indifference to taking responsibility for the false alarm issue, forging stronger bonds with key officials in communities nationwide. Better technology, best practices and consistent outreach is making a huge difference, with the Security Industry Alarm Coalition (SIAC) at the forefront of education and advocacy.
October 23, 2013
The Avondale (Ariz.) City Council has expanded the duties of CryWolf False Alarm Solutions to help curb false alarms.
October 16, 2013
A trifecta of recurring revenue opportunities.
By Kevin Lehan · July 31, 2013