One of the most interesting among so many pieces of data from SSI's Commercial End-User Study is the open-ended question that asks respondents to explain what makes a security provider a “hero” in their eyes.
Scott Goldfine · August 31, 2015
Learn why communication between the electronic security contractor, the end user, and the IT department is essential to successfully installing and operating a security system.
By Bryan Warren · October 23, 2014
Close to four in five security directors/managers are looking to spend more money on security, with 76% of that group considering new or upgraded systems. However, SSI’s ninth Commercial End-User Study also indicates funding is more of an impediment, equipment costs and reliability are of greater concern, and integrator IT know-how is lagging.
By Scott Goldfine · September 08, 2013
Take SSI’s July Web poll! What makes an end user a loser in your book?
June 30, 2013
The daily rigors of being a security contractor can be daunting enough without being preoccupied with the travails of enterprise security managers. Yet astute providers understand helping end users overcome their challenges is a key to success. A roundtable featuring six commercial customers expounds upon this assertion.
By Scott Goldfine · October 31, 2009