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Calculating Your Account Attrition (and How to Keep it Low)

Acceptable attrition rates for security and other recurring services hover around 7%, but one integrator keeps his under 1%. Learn how to measure attrition and keep clients longer.


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Acceptable attrition rates for security and other recurring services hover around 7%, but one integrator keeps his under 1%. Learn how to measure attrition and keep clients longer. December 02, 2013

The exclusive SSI interview, featured in the September 2013 issue, with Bosch Security Systems’ Jeremy Hockham, where he discusses all angles of the firm’s business and reveals why the company became less prominent prior to launching more than 100 new products this year, continues in this online exclusive. By Scott Goldfine · September 02, 2013

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