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Calculating Your Account Attrition (and How to Keep it Low)

Acceptable attrition rates for security and other recurring services hover around 7%, but one integrator keeps his under 1%. Learn how to measure attrition and keep clients longer.


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When the city of Charlotte hosted the 2012 Democratic National Convention (DNC) last September, city officials sought to harden security in preparation for the roughly 30,000 people who would be part of the convention. January 16, 2013

T/K January 01, 2013

T/K January 01, 2013

T/K January 01, 2013

North Memorial enlisted the help of Pro-Tec Design to update the company’s security control room with digital technology. This includes the addition of 200-250 IP cameras, new flat panel monitors and a new control room console. November 09, 2012

IP-based door access systems provide better security and ease of management at a much lower cost than earlier technologies. October 23, 2012

A new type of access control reader that includes multispectral imaging biometrics ensures optimal security. September 23, 2012

The federal Middle Class Tax Relief and Job Creation Act of 2012 includes a provision for $115 million in funding to support next-generation 911 technologies. August 21, 2012

Video analytics technology has come a long way. Over the past 10 years, it has evolved at a rate similar to other technologies, and is now in its fourth generation. Some applications now also have the ability to detect tampering, and can automatically adjust the visual parameters of enabled video cameras according to individual scene characteristics to ensure optimal brightness and contrast for video viewing and recording. August 11, 2012

On-the-job vehicle crashes can be costly to employers, even when they occur off the clock. Protect the company, drivers, and others on the road by developing and enforcing a comprehensive fleet cell phone policy. July 30, 2012


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