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Answering the Service Call of Duty

Those who look at service calls as a headache and a drain to the bottom line are missing the boat. Proper training all down the line from sales to installation to service to customer minimizes service…


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Those who look at service calls as a headache and a drain to the bottom line are missing the boat. Proper training all down the line from sales to installation to service to customer minimizes service call frequency and maximizes opportunities. By Bob Dolph · January 09, 2014

When it comes to effectively managing alarms and reducing false dispatches, Vector Security not only goes strictly by the book — it is adding new chapters. The exceptionally well run company has mastered techniques that please customers and law enforcement alike while maximizing safety. Find out how Vector Security has become the first repeat Police Dispatch Quality (PDQ) Award winner. By Scott Goldfine · September 30, 2013

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