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Top Tips to Get More From Your Security Techs

Incentives, standardized procedures and better communication are just some of the ways to improve efficiencies, but the initiative must be a joint effort from technicians, sales and management.


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Incentives, standardized procedures and better communication are just some of the ways to improve efficiencies, but the initiative must be a joint effort from technicians, sales and management. Bob Dolph · November 19, 2014

Learn why communication between the electronic security contractor, the end user, and the IT department is essential to successfully installing and operating a security system. By Bryan Warren · October 23, 2014

Take a look at photos of the worst wiring jobs that integrators have had to clean up. Steve Crowe · June 19, 2014

The customer of a prominent security company was murdered along with her boyfriend by a stalker while they slept in an upstairs bedroom. An investigation found the provider recklessly breached its responsibilities by failing to design, install and test a system that was supposed to be customized for early detection of an intruder. Details of what went awry are examined. By Rodney Bosch · March 06, 2013

There is certainly more science than hocus pocus involved in maximizing the accuracy and value of an intrusion alarm system. However, a high level of skill is required for a successful technician or magician, and proper use of sensors and installation methods can produce results no less amazing. By Bob Dolph · March 08, 2012

When specifying a project, the term "or approved equal" (OAE) comes up often. We frequently find it easier to describe a specific make and model than force the bidder to decide what we are looking for from a detailed list of specifications. November 28, 2011

When specifying a project, the term "or approved equal" (OAE) comes up often. We frequently find it easier to describe a specific make and model than force the bidder to decide what we are looking for from a detailed list of specifications. Bob Grossman · November 28, 2011

An upgraded software tool by Fire-Lite Alarms by Honeywell streamlines fire alarm system installs and service while building a database of information on each installation, according to the company. November 14, 2011

It seems to me that clients often measure the performance of an integrator by how well the company cleans up the metaphorical messes its made. I suspect that this is one, if not THE most important, factor when considering job performance and customer satisfaction. In fact, for many, this defines the actual quality of the installation. Bob Grossman · June 28, 2011

Combination fire-intrusion alarm systems are a viable life-safety and security solution, providing they adhere to NFPA guidelines. Key considerations include nothing impeding the fire detection function and that it also supercedes security alarm signaling. June 22, 2011


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