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Ken Kirschenbaum

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Arming Your Business Against Attrition

Beating back attrition by being proactive before the customer cancels.


Latest in Ken Kirschenbaum

Beating back attrition by being proactive before the customer cancels. By Ken Kirschenbaum · January 09, 2014

Why failure to properly perform extra contractual duties can give rise to a tort claim. By Ken Kirschenbaum · December 01, 2013

Does that general contractor's form you've been asked to sign contain protective provisions. By Ken Kirschenbaum · October 31, 2013

To avoid attrition, it is imperative for electronic security contractors to develop a plan to address the problem before it occurs, not after. Ken Kirschenbaum · October 30, 2013

Warranties warrant your undivided attention to avoid conflicts with customers. By Ken Kirschenbaum · September 30, 2013

Is it legal to position a surveillance camera directly into a next door neighbor’s yard? Ken Kirschenbaum answers that question and more in the latest "Legal Briefing" blog. Ken Kirschenbaum · September 17, 2013

Barnes Associates' Mike Barnes expounds on the relationship between Beacon credit scores and attrition. By Ken Kirschenbaum · September 01, 2013

Ever wonder what the consequences are for a client who uses an unlicensed installer? Legal expert Ken Kirschenbaum explains. By Ken Kirschenbaum · June 30, 2013

To insure or ensure a lesson in contractual legalese. By Ken Kirschenbaum · June 02, 2013

Before you record that phone conversation, read this. By Ken Kirschenbaum · April 30, 2013


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