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Ken Kirschenbaum

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Arming Your Business Against Attrition

Beating back attrition by being proactive before the customer cancels.


Latest in Ken Kirschenbaum

In this blog, Ken Kirschenbaum reveals his thoughts on New Year's resolutions and predictions for 2012 for systems integrators. December 26, 2011

You should not enter into a buy-sell transaction without a knowledgeable attorney to assist you. Ken Kirschenbaum · November 06, 2011

You should not enter into a buy-sell transaction without a knowledgeable attorney to assist you. Ken Kirschenbaum · November 06, 2011

In this blog, Ken Kirschenbaum answers a reader who is concerned with competitor alarm companies stealing customers by means of deception. October 25, 2011

In this blog, Ken Kirschenbaum answers a reader who is concerned with competitor alarm companies stealing customers by means of deception. Ken Kirschenbaum · October 25, 2011

There is a reason the exculpatory clause is in every alarm contract. The right to contract away liability for your own negligence is recognized and enforced in all jurisdictions and has a firm public policy basis. Educating yourself and your subscribers (their lawyers and insurance brokers too) is essential for conducting the most important aspect of your business — selling RMR contracts. By Ken Kirschenbaum · October 11, 2011

The homeowner claims that they called ADT numerous times to come and re-install a smoke detector. However, after three years, the family says that the detector was never replaced, despite paying monthly fees to the company. October 03, 2011

The homeowner claims that they called ADT numerous times to come and re-install a smoke detector. However, after three years, the family says that the detector was never replaced, despite paying monthly fees to the company. Ken Kirschenbaum · October 03, 2011

Welcome back to SECURITY SALES & INTEGRATION's "Security Speaking" podcast! Here, Ken Kirschenbaum, a recognized counsel to the alarm industry for 35 years, discusses issues affecting the industry. August 15, 2011

SSI Hall Of Fame: 2009 March 03, 2009


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