Security dealers need to be prepared with answers when subscribers object to automatic renewal. Security Sales & Integration’s “Legal Briefing” columnist Ken Kirschenbaum teaches dealers how to respond.
Ken Kirschenbaum · April 09, 2015
Are you considering entering the do-it-yourself (DIY) alarm business? Security Sales & Integration's Legal Briefing Legal Briefing columnist Ken Kirchenbaum considers caveats to the lure of the DIY alarm business. and
Ken Kirschenbaum · March 11, 2015
SSI's Legal Briefing columnist Ken Kirschenbaum discusses a class action lawsuit that claims ADT’s wireless systems are easily hacked by unauthorized third parties. Kirschenbaum warns small electronic security firms that while ADT may prevail in the lawsuit, most companies would be financially hard pressed to defend themselves.
Ken Kirschenbaum · January 08, 2015
Subscriber contracts hold the key to company valuations.
Ken Kirschenbaum · December 17, 2014
SSI's "Legal Briefing" columnist Ken Kirschenbaum offers electronic security contractors recommendations for retaining renewals and recurring monthly revenue.
Ken Kirschenbaum · November 20, 2014
If security system integrators are offering mobile personal response systems (mPERS) to their clients, they need to be aware of the laws that require the safeguarding of personal medical information, specifically HIPAA Security, Privacy and Breach Notification Rules.
Ken Kirschenbaum · November 18, 2014
Security alarm companies need to make sure that the fine print on contracts expresses clear, concise and unmistakable language for consumers to understand.
Ken Kirschenbaum · October 27, 2014
Installing security contractors need to watch out for potential early termination pitfalls.
Ken Kirschenbaum · October 16, 2014
A security company is a party to agreements that requires the firm to provide indemnity. Learn what you should expect the indemnified party to invoke its right to indemnity if the occasion arises.
Ken Kirschenbaum · July 24, 2014
Beating back attrition by being proactive before the customer cancels.
By Ken Kirschenbaum · January 09, 2014