Subscriber contracts hold the key to company valuations.
Ken Kirschenbaum · December 17, 2014
SSI's "Legal Briefing" columnist Ken Kirschenbaum offers electronic security contractors recommendations for retaining renewals and recurring monthly revenue.
Ken Kirschenbaum · November 20, 2014
If security system integrators are offering mobile personal response systems (mPERS) to their clients, they need to be aware of the laws that require the safeguarding of personal medical information, specifically HIPAA Security, Privacy and Breach Notification Rules.
Ken Kirschenbaum · November 18, 2014
Security alarm companies need to make sure that the fine print on contracts expresses clear, concise and unmistakable language for consumers to understand.
Ken Kirschenbaum · October 27, 2014
Installing security contractors need to watch out for potential early termination pitfalls.
Ken Kirschenbaum · October 16, 2014
A security company is a party to agreements that requires the firm to provide indemnity. Learn what you should expect the indemnified party to invoke its right to indemnity if the occasion arises.
Ken Kirschenbaum · July 24, 2014
Beating back attrition by being proactive before the customer cancels.
By Ken Kirschenbaum · January 09, 2014
Why failure to properly perform extra contractual duties can give rise to a tort claim.
By Ken Kirschenbaum · December 01, 2013
Does that general contractor's form you've been asked to sign contain protective provisions.
By Ken Kirschenbaum · October 31, 2013
Warranties warrant your undivided attention to avoid conflicts with customers.
By Ken Kirschenbaum · September 30, 2013