When to insist your insurance carrier engage knowledgeable defense counsel.
By Ken Kirschenbaum · July 01, 2012
Are your contracts keeping pace with your service offerings?
By Ken Kirschenbaum · June 24, 2012
Explaining the importance of errors and omission insurance.
By Ken Kirschenbaum · May 22, 2012
Bullet points that can help determine if the risk of dealing with a seller justifies the purchase price.
By Ken Kirschenbaum · April 22, 2012
Your action plan in the event your accounts are pilfered.
By Ken Kirschenbaum · March 29, 2012
Entering into a buy-sell transaction? Learn fundamental steps to protect your assets.
By Ken Kirschenbaum · February 14, 2012
Ken Kirschenbaum offers a nine-point checklist for alarm companies to have a successful 2012.
By Ken Kirschenbaum · January 10, 2012
For those who are concerned about competition, it's particularly irritating when that competition comes from someone you have introduced to the subscriber. I am referring to someone who is supposed to service the subscriber on your behalf and not for the employee's or subcontractor's benefit.
By Ken Kirschenbaum · December 26, 2011
Sometimes a security company gets caught in the middle when there is a dispute between a client and the local AHJ (authority having jurisdiction). In one such incident, the AHJ sent a letter to a customer stating that unless action was taken responder services would cease.
By Ken Kirschenbaum · November 08, 2011
There is a reason the exculpatory clause is in every alarm contract. The right to contract away liability for your own negligence is recognized and enforced in all jurisdictions and has a firm public policy basis. Educating yourself and your subscribers (their lawyers and insurance brokers too) is essential for conducting the most important aspect of your business — selling RMR contracts.
By Ken Kirschenbaum · October 11, 2011