If one of your clients' homes has an incident and you receive a 'claim letter' inquiry, you need to immediately contact your insurance company, preserve all records related to that account, limit what you provide to the client's insurer or lawyer, and don't try to explain what happened.
Jason Knott · January 13, 2017
The company says the security podcast, focusing on experiences, insights and best practices in managing a wide range of security challenges, is the first of its kind.
SSI Staff · December 09, 2016
AFA appointed Mike Putman as the Regional Sales & Business Development Manager in Atlanta.
SSI Staff · December 01, 2016
Sunflower Labs says it sees the drone as a complement to traditional alarms.
SSI Staff · November 04, 2016
Prominently marketing itself as the anti-alarm industry solution, DIY home security systems provider SimpliSafe has quickly amassed a large customer base. However, an independent forensic analysis shoots holes in the company’s model, claims and technology.
Jeff Zwirn · November 01, 2016
COPS credits its dedicated staff for the decreased response times.
Steve Karantzoulidis · October 17, 2016
Study reveals most Americans don't know how often they should replace their smoke alarms.
Steve Karantzoulidis · October 10, 2016
Jensen Hughes has acquired Aon Fire Protection Engineering, a top global provider of fire protection engineering, fire code consulting and security services to commercial, industrial and government facilities through 15 office locations in North America and a significant presence in the Middle East.
Scott Goldfine · April 05, 2016
Potter Electric Signal Co. struck a deal with Harrington Signal of Moline, Ill., to acquire three leading product lines in the fire alarm industry: Harrington Fire Alarm, Evax Systems and CPG Signals.
Scott Goldfine · October 19, 2015
The exclusive SSI roundtable, featured in the August 2013 "Bright Ideas" issue, with five leading integrator company executives sharing how they are transforming to adapt to new technologies and services continues in this online exclusive.
By Scott Goldfine · August 08, 2013