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Mike Jagger

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How Going Paperless Can Enhance Customer Care

Provident Security’s president explains why having a paperless operation allows his company to better achieve its lofty customer service goals.


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Provident Security’s president explains why having a paperless operation allows his company to better achieve its lofty customer service goals. June 07, 2012

Our industry has had a good run. We installed and monitored alarms, but as soon as they actually tripped, the police department handled the immediate response. Response is more important than ever, but the ability of police to provide it no longer exists in most of North America. January 12, 2012



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