In today's competitive market for intrusion and fire/life-safety alarm systems and monitoring, it can be tough to create new customers.
By Mark Matlock · August 04, 2010
The alarm industry, and ultimately our customers, will greatly benefit from more teamwork among all installing security contractors. That’s because many alarm dealers across the country use third-party central stations to monitor their subscribers’ accounts.
By Kevin Lehan · June 30, 2010
I know what you’re thinking after reading the headline. “Here’s one more article about plain old telephone service (POTS) going away. For crying out loud, tell me something I don’t know!”
By Mark Matlock · May 31, 2010
Even though monitoring, specifically the revenue created through the provision of monitoring services, is essential to any installing security contractor it is not the only facet to building a successful operation.
By Peter Giacalone · April 30, 2010
The central station monitoring contract can sometimes be a tougher sell than the alarm system.
By Kevin Lehan · March 31, 2010
Remote video services that make use of video analytics are providing great value and meaningful return on investment (ROI) for a range of applications. As a prime example, video analytics can drastically reduce the monthly fees associated with video verification.
By Peter Giacalone · February 28, 2010
The term “alarm factor” is often used in different circles in the alarm industry and it can have varied meanings depending on whom you ask.
By Mark Matlock · January 31, 2010
Recurring revenue from subscriber monitoring agreements for fire and intrusion alarm systems has traditionally accounted for a significant portion of an alarm dealer's income. This is a very successful business model and it will continue to be for decades to come.
By Kevin Lehan · December 31, 2009
Throughout the years electronic security, and especially central station monitoring and remote services, has evolved to become much more than just about detection and protection.
By Peter Giacalone · November 30, 2009
Our industry seems to continually experience a kind of ebb and flow when it comes to dealer programs. We have seen periods during which independent installing contractors are presented with many programs stemming from manufacturers central stations, finance companies, acquisition companies and a variety of full-service alarm companies
By Peter Giacalone · October 31, 2009