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What Mass Notification Service Can Do for Your Alarm Business (and Community)

Mass notifications not only keep community members in the loop on developing situations, but it's also a valuable source of RMR for alarm companies.


Latest in Monitoring Matters

Given our propensity for smartphones and interactive technology, the more savvy alarm dealers are gearing their offerings toward this trend. More than ever manufacturers and third-party vendors are really coming up to speed with mostly IP-based, interactive security systems and devices. By Mark Matlock · June 26, 2011

Prospective alarm account buyers — especially those with their own central stations — are smart investors who examine the smallest details, and so should alarm dealers if they want to maximize the value of their subscriber accounts. By Kevin Lehan · May 22, 2011

Although I have touched on the subject of alternative means of central station communications in the past, it was specifically from a standpoint of offering ancillary services and creating additional recurring monthly revenue (RMR). By Peter Giacalone · April 19, 2011

Let's discuss a cautionary tale about alarm signals gone mad. Here's the idea:  Imagine three turnstiles in a subway. Every couple of minutes a passenger deposits a coin and passes through easily. By Mark Matlock · March 24, 2011

All central station alarm monitors should be trained comprehensively and subject to background checks that include a run of fingerprints through the National Crime Information Center (NCIC). By Kevin Lehan · February 15, 2011

As a young burglar alarm salesman in the early 1980s I got my first crack at selling a system with access control, including entry doors, elevators and climate control ... By Peter Giacalone · January 25, 2011

SECURITY SALES & INTEGRATION "Monitoring Matters" columnist Peter Giacalone will serve as a guest speaker at the Electronic Security and Technology Association's (ESTA) annual General and Financial Meeting, scheduled for April 10-13 at the Le Pavilion Hotel in New Orleans ... January 18, 2011

Although I have touched on the following subject before in my “Monitoring Matters” column, a recent experience has compelled me to bring it up again in this blog. Simply stated, it is essential to your customers well being and ... Peter Giacalone · December 01, 2010

I have heard it said that the difference between a dream and a goal is a plan. In running a business, it is very important to have a well thought out business plan ... By Mark Matlock · October 31, 2010

An astute alarm dealer recently said, "Every time there's a service call, we have the potential to lose a customer." September 28, 2010




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