Throughout the years electronic security, and especially central station monitoring and remote services, has evolved to become much more than just about detection and protection.
By Peter Giacalone · November 30, 2009
Our industry seems to continually experience a kind of ebb and flow when it comes to dealer programs. We have seen periods during which independent installing contractors are presented with many programs stemming from manufacturers central stations, finance companies, acquisition companies and a variety of full-service alarm companies
By Peter Giacalone · October 31, 2009
End-user organizations that supply their own in-house proprietary monitoring and services usually cause contract security providers to retreat and move on to the next prospect. However, in this time of economic challenges and cost-cutting pressures, most organizations would indeed consider an alternative if it met their logistical, fiscal and security requirements.
By Peter Giacalone · September 30, 2009
Coinciding with an in-depth report about green practices on page 40, I would like to take this opportunity to specifically discuss what part central stations can play in the global effort toward environmental stewardship.
By Peter Giacalone · August 31, 2009
Marking SSI's 30th anniversary, I'm reminded as our industry matures I sometimes lose sight that some of the newer entrants to the electronic security trade were not around in the time before wholesale change came to the traditional "burglar alarm" business.
By Peter Giacalone · July 31, 2009
We are fortunate to work in an industry that thrives on technology. Manufacturers and network providers continue to push the technologies toward extracting additional value from each product and service. The industry has witnessed thiswith the digital keypad, digital communicator formats and currently with the variety of alternate means of alarm communications.
By Peter Giacalone · June 30, 2009
My objective in presenting this column each month is to bring to light new and traditional service-related recurring revenue opportunities. After reading the headline of this month's installment, some of you might be asking, "What does that have
to do with it?"
By Peter Giacalone · May 31, 2009
With so much attention devoted to the potential and success relating to remote video monitoring and verification, it appears the growing segment of remote access control management sometimes takes a backseat. I’m not sure if it’s because ...
By Peter Giacalone · April 30, 2009
Despite the successful use of two-way audio verification through the years, questions are sometimes raised whether the technology offers enough benefits for it to maintain traction as ...
By Peter Giacalone · March 31, 2009
Welcome to the inaugural installment of “Monitoring Matters,” a column dedicated to the business of and issues related to central stations. Let’s kick things off by taking an up close look at ...
By Peter Giacalone · February 28, 2009