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Offering Environmental Detection Can Open the RMR Floodgates

How to score more end-user points by becoming an environmental detection crusader.


Latest in Monitoring Matters

Like many disagreements, the rift between the alarm industry and Illinois municipalities that entered into the alarm-monitoring business was a result of a lack of communication. By Kevin Lehan · November 10, 2011

The topic of central station redundancy and its significance is always a popular subject. This is especially so in the wake of Hurricane Irene's wrath along the East Coast. By Peter Giacalone · October 18, 2011

As plain old telephone service (POTS) continues to fade into obsolescence, alarm dealers are increasingly choosing to send alarm signals via IP-based communications. By Mark Matlock · September 27, 2011

Commonly, alarm dealers want to build a base of accounts to derive recurring monthly revenue (RMR) that will fund their operations; but, ultimately, those accounts provide a large asset that can be "cashed out" as needed or at retirement. To maximize the value of the accounts, there are two key tactics that should be followed: always keep current contracts with customers and have all accounts residing on your own line card. By Kevin Lehan · August 16, 2011

It seems the rapid pace of Internet sales and door-knocking campaigns have caused some traditional alarm dealers to resort to a faster, less comprehensive sales pitch. Some have gone from the comprehensive in-home sales presentation to a fast-and-furious pitched attempt at a power close. By Peter Giacalone · July 19, 2011

Given our propensity for smartphones and interactive technology, the more savvy alarm dealers are gearing their offerings toward this trend. More than ever manufacturers and third-party vendors are really coming up to speed with mostly IP-based, interactive security systems and devices. By Mark Matlock · June 26, 2011

Prospective alarm account buyers — especially those with their own central stations — are smart investors who examine the smallest details, and so should alarm dealers if they want to maximize the value of their subscriber accounts. By Kevin Lehan · May 22, 2011

Although I have touched on the subject of alternative means of central station communications in the past, it was specifically from a standpoint of offering ancillary services and creating additional recurring monthly revenue (RMR). By Peter Giacalone · April 19, 2011

Let's discuss a cautionary tale about alarm signals gone mad. Here's the idea:  Imagine three turnstiles in a subway. Every couple of minutes a passenger deposits a coin and passes through easily. By Mark Matlock · March 24, 2011

All central station alarm monitors should be trained comprehensively and subject to background checks that include a run of fingerprints through the National Crime Information Center (NCIC). By Kevin Lehan · February 15, 2011




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