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Monitronics Wins PDQ Award for False Alarm Reduction Efforts

In 2013, Monitronics posted a dispatch rate of 0.184 in the Charlotte-Mecklenburg (N.C.) region, helping the firm to earn a Police Dispatch Quality (PDQ) Award.


Latest in PDQ Award

In 2013, Monitronics posted a dispatch rate of 0.184 in the Charlotte-Mecklenburg (N.C.) region, helping the firm to earn a Police Dispatch Quality (PDQ) Award. Ashley Willis · June 24, 2014

Nominations are being accepted for the ninth annual Police Dispatch Quality (PDQ) Award program. February 18, 2014

When it comes to effectively managing alarms and reducing false dispatches, Vector Security not only goes strictly by the book — it is adding new chapters. The exceptionally well run company has mastered techniques that please customers and law enforcement alike while maximizing safety. Find out how Vector Security has become the first repeat Police Dispatch Quality (PDQ) Award winner. By Scott Goldfine · September 30, 2013

Take a look back at the event that was ESX 2013, which was held June 17-21 at the newly christened Music City Center in Nashville, Tenn. SSI Staff · June 21, 2013

Vector Security’s ongoing efforts to reduce false alarm dispatches have earned it the 2012 Police Dispatch Quality (PDQ) Award. Company representatives accepted the honor on Tuesday during a special ceremony at the Electronic Security Expo (ESX). June 18, 2013

Installing security and monitoring providers are heading to Nashville for the annual show jointly owned by ESA and CSAA. Here’s a handy preview of the various educational sessions, plus many other happenings on tap.

By Rodney Bosch · June 03, 2013

Newtown (Conn.) Police Chief Michael Kehoe, who served as a first responder during the Sandy Hook Elementary School massacre, will speak about the vital partnership between public safety and private security at the 2013 Electronic Security Expo (ESX) Industry IceBreaker Luncheon. April 22, 2013

The preeminent tradeshow for installing and monitoring security providers, ISC West is back for another round in Las Vegas. To help attendees prepare for this exciting event, SSI offers a concise overview of what individuals can expect from this year’s show.  March 06, 2013

HS Technology proves that implementing a successful false alarm management program does not require an especially large staff or internally generated monitoring services. What it does require is a well-coordinated plan, outstanding communication, follow-through and a commitment to achieving results. All of which HST demonstrated in spades in capturing the 7th annual Police Dispatch Quality (PDQ) Award. By Scott Goldfine · September 30, 2012

Vector Security nearly became the first company to capture its second PDQ Award as the firm took home the inaugural trophy in 2006. Next year, the company will mark the 10th year since launching its ambitious and comprehensive program to reduce false alarm activations. By Scott Goldfine · September 30, 2012




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