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Rapid Response to False Alarms Brings Grand Results for Engineered Protection Systems

What did Police Dispatch Quality (PDQ) Award finalist Engineered Protection Systems do to have an alarm dispatch rate of .18? Read more to find out!


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Newtown (Conn.) Police Chief Michael Kehoe, who served as a first responder during the Sandy Hook Elementary School massacre, will speak about the vital partnership between public safety and private security at the 2013 Electronic Security Expo (ESX) Industry IceBreaker Luncheon. April 22, 2013

The preeminent tradeshow for installing and monitoring security providers, ISC West is back for another round in Las Vegas. To help attendees prepare for this exciting event, SSI offers a concise overview of what individuals can expect from this year’s show.  March 06, 2013

HS Technology Group graces the cover of October's issue of SECURITY SALES & INTEGRATION as winner of this year's Police Dispatch Quality (PDQ) Award. Inside, HST President Stuart Forchheimer and others discuss the company's approach to reducing false alarms and other management tactics. Below, Forchheimer offers additional insights into economic, weather, technology and other larger landscape issues profoundly affecting today's security business operators. Scott Goldfine · October 09, 2012

HS Technology Group graces the cover of October's issue of SECURITY SALES & INTEGRATION as winner of this year's Police Dispatch Quality (PDQ) Award. Inside, HST President Stuart Forchheimer and others discuss the company's approach to reducing false alarms and other management tactics. Below, Forchheimer offers additional insights into economic, weather, technology and other larger landscape issues profoundly affecting today's security business operators. Scott Goldfine · October 09, 2012

HS Technology Group graces the cover of October's issue of SECURITY SALES & INTEGRATION as winner of this year's Police Dispatch Quality (PDQ) Award. Inside, HST President Stuart Forchheimer and others discuss the company's approach to reducing false alarms and other management tactics. Below, Forchheimer offers additional insights into how HST developed its successful program, as well as what the PDQ Award and false alarm reduction means for the industry at large. Scott Goldfine · October 02, 2012

HS Technology Group graces the cover of October's issue of SECURITY SALES & INTEGRATION as winner of this year's Police Dispatch Quality (PDQ) Award. Inside, HST President Stuart Forchheimer and others discuss the company's approach to reducing false alarms and other management tactics. Below, Forchheimer offers additional insights into how HST developed its successful program, as well as what the PDQ Award and false alarm reduction means for the industry at large. Scott Goldfine · October 02, 2012

HS Technology proves that implementing a successful false alarm management program does not require an especially large staff or internally generated monitoring services. What it does require is a well-coordinated plan, outstanding communication, follow-through and a commitment to achieving results. All of which HST demonstrated in spades in capturing the 7th annual Police Dispatch Quality (PDQ) Award. By Scott Goldfine · September 30, 2012

Vector Security nearly became the first company to capture its second PDQ Award as the firm took home the inaugural trophy in 2006. Next year, the company will mark the 10th year since launching its ambitious and comprehensive program to reduce false alarm activations. By Scott Goldfine · September 30, 2012

Monitronics has implemented a False Alarm Control Team (FACT) to build relationships with responding authorities and decrease false alarms that take police off the streets to handle true emergencies. By Scott Goldfine · September 30, 2012

SSI Editor-in-Chief Scott Goldfine offers 12 steps to communicate and disseminate information. By Scott Goldfine · September 30, 2012


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