The Albuquerque Police Department's new Real-Time Crime Center features a bank of 16 television screens, including a 90-inch monitor, and eight work stations.
April 24, 2013
The Office of Unified Communications (OUC) has implemented the Automated Secure Alarm Protocol (ASAP), a computer-aided dispatch system that streamlines notifications for emergency dispatch from alarm monitoring companies.
December 20, 2012
AT&T has begun working with public safety agencies in Tennessee to determine the best way to allow citizens to send SMS/text messages to 911 systems.
October 07, 2012
How ASAP enhances alarm notification delivery.
September 30, 2012
The federal Middle Class Tax Relief and Job Creation Act of 2012 includes a provision for $115 million in funding to support next-generation 911 technologies.
August 21, 2012
Adding A/V systems to your portfolio can help fend off new competitors.
By Kevin Lehan · May 15, 2012
Alarm monitoring is in the midst of sweeping changes in communications trends and technologies. Two of the top priorities for providers is understanding wireless alternatives and the municipal monitoring environment.
By Bob Dolph · October 13, 2011
At the Association of Public-Safety Communications Officials (APCO) International conference in Philadelphia, FCC Chairman Julius Genachowski announced what he said were three top priorities toward implementing next-generation 9-1-1 (NG 9-1-1).
August 14, 2011
As one of only three monitoring companies selected to participate in a new computer-aided dispatch program, Monitronics Int’l will now monitor calls for Richmond, Va., and the Houston Emergency Center (HEC).
Ashley Willis · August 02, 2011
A new dispatch system called Automated Secure Alarm Protocol (ASAP) may help public safety answering point (PSAP) Houston Emergency Center (HEC) save up to $2 million annually.
July 06, 2011