The Customer Acquisition Cost (CAC) ratio takes into account all the key measures of average revenue per user (ARPU), gross/monitoring margin, customer acquisition costs, attrition, and if present valued, the cost of capital.
SSI Staff · August 30, 2016
A free online workshop to detail the new SSI Lead Advantage program will be held Tuesday, Aug. 30, at 4 p.m. ET.
SSI Staff · August 25, 2016
AlarmForce said its policy review resulted from due diligence undertaken during a potential sale process.
Rodney Bosch · August 24, 2016
ADS manages about 90,000 accounts in total, comprising a mix of residential and commercial customers.
SSI Staff · July 29, 2016
Security as a Service (SaaS) could be an ideal fit for your business, including current capabilities, market demand, applications and deployment strategies.
Al Colombo · July 26, 2016
Most people don't know just how dangerous carbon monoxide can be. Installing and monitoring CO detectors in a customer's home can be the difference between life and death.
Mark Matlock · June 14, 2016
David Paja, president of Honeywell Security & Fire, discusses recent buys under his purview, Xtralis and RSI Video Technologies, and related topics in a Q&A.
Rodney Bosch · May 23, 2016
Using SDN’s e-commerce platform, consumers can purchase video surveillance products directly through the Web site.
SSI Staff · April 25, 2016
Looking for more RMR while giving your customers peace of mind? Security integrators need to look into offering remote monitoring services for their IP video surveillance and access control systems.
By Ronnie Pennington · March 23, 2016
Rather than run from the DIY market, Comtronics is embracing the future and adding DIY and MIY home security systems to its traditional business model. Its management says the decision is driving business it never had before.
Jason Knott · March 01, 2016