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Reducing False Alarms

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Officer Down: False Dispatch Leads to Shot Fired

A homeowner severely wounds a policeman who had entered a residence after responding to a falsely activated intrusion alarm. An investigation finds a lack of adherence to proven monitoring procedures to…


Latest in Reducing False Alarms

The Security Industry Alarm Coalition, the False Alarm Reduction Association and Security Sales & Integration named Habitec Security as the 10th annual Police Dispatch Quality (PDQ) Award winner at ESX. SSI Staff · June 24, 2015

The city of Bellevue has signed a four-year contract with AOT Public Safety Corporation to manage a program aimed to motivate resident to better maintain their security systems to prevent false alarms. SSI Staff · May 21, 2015

An increase in false alarm fees has not slowed down false alarms in Greensboro, N.C. The Greensboro Police Department reports that officers responded to 13,422 alarm calls in 2014. Of those, only 54 were valid. SSI Staff · January 26, 2015

A fire at Wedgwood Senior Living facility resulted in the death of six elderly people. Residents ignored the sounding fire alarm in the 11-story complex because false alarms were frequent at the facility. SSI Staff · January 06, 2015

The Amarillo Police Department believes high winds between 40-60 miles per hour have set off door sensors. SSI Staff · December 30, 2014

What did Police Dispatch Quality (PDQ) Award finalist Engineered Protection Systems do to have an alarm dispatch rate of .18? Read more to find out! Scott Goldfine · October 15, 2014

Learn how Amherst Alarm got an alarm dispatch rate of .035 and what the firm is doing to keep false security alarms down. Scott Goldfine · October 15, 2014

The security alarm industry has threatened to take legal action if the Chico City Council approves an ordinance, which would fine alarm monitoring firms for false alarms. SSI Staff · October 09, 2014

Audio and video verification allow responding law enforcement officers to mentally and physically prepare and plan their approach to the dangerous situation they are about to encounter. Peter Giacalone · October 09, 2014

One of the nation’s largest dealer-driven security firms is proving when it comes to alarm monitoring scale and quality need not be mutually exclusive. Monitronics’ tireless commitment to managing false alarms and reducing unnecessary dispatches has enabled it to become the first monitored services specialist to capture the Police Dispatch Quality (PDQ) Award Scott Goldfine · October 08, 2014




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