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Report: 43% of Security Contractors Tab Customer Loyalty as Biggest Bottom-Line Boost

Nearly three in four installing and/or monitoring security systems providers say their businesses are on more solid financial ground than they were three years ago. While plenty of challenges remain, this…


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Increased broadband penetration is serving to compel Internet service providers (ISPs) to modify their market strategy. Many ISPs are looking to value-added services to retain customers and serve as platforms for future revenue growth. January 08, 2012

Each year, nonfire-related CO poisoning is responsible for about 15,000 emergency department visits and nearly 500 deaths, according to Centers for Disease Control and Prevention (CDC). October 05, 2011

Nearly four in five security directors/managers intend to spend at least as much on security in 2011 as they did last year. SSI’s seventh Commercial End-User Study shows the recession loosening its grip on budgets, but clients are becoming more particular about their electronic security solutions and providers. A higher degree of IT capabilities and systems integration are among the heightened expectations. By Scott Goldfine · September 06, 2011

The Custom Electronic Design & Installation Association (CEDIA) recently released key findings from its 2011 Benchmarking Survey that could offer a ray of light at the end of very dark recessionary tunnel. September 01, 2011

After several years of internal austerity and resignation to pricing erosion, security integrators are looking externally to turn their fortunes. The third annual Operations & Opportunities Report (OOR) shows company managers are eager to negotiate better deals on the goods they acquire and sell to curtail margin squeeze. The 2011 OOR also exposes the best technologies, services and markets to exploit. By Scott Goldfine · August 14, 2011

In the spring, Electronic Security Association (ESA) conducted an online survey of its membership, as well as consumers, to gauge emerging trends in the residential space. August 02, 2011

Thanks to the implementation of best practices and advances in technology, recent years have seen reductions in false alarm dispatches that are helping bolster the relationship between law enforcement and the security industry. Yet there remains much to be done to further strengthen and grow the partnership. The 2011 Law Enforcement Security Industry Study serves as a report card for both sides. By Scott Goldfine · July 12, 2011

While the specter of Big Brother remains a concern for many citizens across the United States, results from a recent survey suggest the use of video surveillance is growing in acceptance as a means of deterring crime in public places. June 06, 2011

Annual report points up the need for installing security and fire systems contractors to be diligent in providing the latest life-safety products to residential customers. Discover how regular maintenance services and education are helping reduce
fire fatalities. May 08, 2011

Video surveillance, mass notification, access control and emergency communications interoperability continue to pose challenges for many campus safety protection professionals April 12, 2011


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