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Report: 43% of Security Contractors Tab Customer Loyalty as Biggest Bottom-Line Boost

Nearly three in four installing and/or monitoring security systems providers say their businesses are on more solid financial ground than they were three years ago. While plenty of challenges remain, this…


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Despite economic turmoil, the estimated number of burglaries decreased 1.3 percent when compared with 2008 data. December 16, 2010

Problems with entering and exiting buildings continue to trigger the most false alarms, and only increased their prominence in 2010. December 15, 2010

Despite the tough economy, installing security contractors anticipated about 2-percent revenue growth ($14.8 million to $15.1 million) in 2010. December 15, 2010

Installing companies projected considerably smaller revenue growth in 2010 (2 percent) than they realized in 2009 (19 percent). December 14, 2010

Global shrink retreated 5.6 percent during the most recent 12-month period, according to the 4th annual Global Retail Theft Barometer, reversing last year's spike in shrink rates in every geographic market. October 31, 2010

Central Station Alarm Association (CSAA) has released results from its latest Security Trends survey, which identifies and measures the monitoring/installation industry's monthly revenues, profits, attrition rates and marketing expenditures. September 28, 2010

SSI’s sixth Commercial End-User Study shows the recession’s impact is continuing to escalate for security directors/managers. Nearly seven in 10 say tight budgets are a problem, and those who plan to soon increase security is on the wane. However, interest levels remain high for security systems and many newer technologies. August 31, 2010

Central Station Alarm Association (CSAA) has released results from its first Security Trends survey, which aims to identify and measure the monitoring/installation industry's revenues, profits and attrition rates on a monthly basis. August 05, 2010

A year ago, SSI’s inaugural Operations & Opportunities Report (OOR) exposed the best ideas installing security company managers had for slashing costs and elevating profits. Since then, that guile has translated into an 11-percentage-point rise in gross margin. Now, the 2010 OOR delivers more incisive business intelligence ... By Scott Goldfine · August 04, 2010

Residential installing contractors can thank their base of recurring revenue generated from monitoring services for helping them avoid the deepest pits of the recession. May 31, 2010


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