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Report: 43% of Security Contractors Tab Customer Loyalty as Biggest Bottom-Line Boost

Nearly three in four installing and/or monitoring security systems providers say their businesses are on more solid financial ground than they were three years ago. While plenty of challenges remain, this…


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Annual report addresses fire/life-safety market’s trends, technologies, controversies, codes and opportunities. Learn how fire systems contractors can continue to build on a 20-year run of declining incidents, deaths and injuries. April 30, 2010

The vehicle entrance control market hasn’t exactly come crashing down during the extended recessionary period, but revenues in the Americas and elsewhere remain under heavy pressure. March 31, 2010

Most systems integrators are thanking their lucky stars for IP video, which continues to grow at a robust clip that totally defies the economic depression. By Scott Goldfine · March 31, 2010

Who are the managers and leaders of today’s installing security companies? Don’t you really want to know? By Scott Goldfine · February 28, 2010

Moving the broadband service value proposition beyond just “speeds and feeds” will be an essential element in boosting customer satisfaction and establishing value-added services that can create new revenue opportunities. February 28, 2010

January 31, 2010

Security contractors are relying on the reach and cost effectiveness of online communications more than ever to win over new prospects and keep existing clientele engaged. SSI’s latest research also finds companies are compensating for economic shortfalls by allocating more of their operating budgets to sales and marketing. By Scott Goldfine · December 31, 2009

SECURITY SALES & INTEGRATION queried installing security contractors to find out to what degree biometrics has become a part of their product and installation services portfolio. Slightly more than half of respondents report they sell or install biometric devices with finger readers the most predominant among several types. December 31, 2009

SSI’s fifth annual Corporate End-User Study shows security directors/managers are preoccupied with budgetary constraints. Nearly nine in 10 say the recession is impacting security-related decisions, with cutbacks and delays rampant. Still, 71 percent plan to increase security measures, with electronic solutions high on the list. By Scott Goldfine · August 31, 2009

Looking for ways to protect or grow your bottom line? How about which technologies, services and markets you should pursue? Then look no further. SSI’s 2009 Operations & Opportunities Report is overflowing with the ideas and solutions you need to succeed. By Scott Goldfine · July 31, 2009


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