Warranties warrant your undivided attention to avoid conflicts with customers.
By Ken Kirschenbaum · September 30, 2013
Take SSI’s September Web poll! What is the most common reason for a service call?
August 27, 2013
It would be a business sin for any fire/life-safety installing company to pass up the opportunity to administer a service agreement to monitor a newly installed fire alarm system.
April 30, 2013
Understanding how integrated systems deliver RMR.
By Peter Giacalone · April 02, 2013
Protection 1 decided to take a new approach to maintenance with its national account clients by introducing a program called Maintenance Rewards. Read on to learn more.
July 31, 2012
Are your contracts keeping pace with your service offerings?
By Ken Kirschenbaum · June 24, 2012
PSA Security Network President and CEO Bill Bozeman addresses why physical security systems integrators should offer service and maintenance contracts to their customers.
February 28, 2012
SecureWatch24 (SW24) has earned a $250,000 contract to provide surveillance cameras and security services training to cable operator Mediacom Communications, according to the company.
July 12, 2011
Colorado's Regional Transportation District (RTD) awarded North American Video (NAV) a long-term contract to service all camera, access control, alarm and e-phone systems on its light rail system.
July 12, 2011
Service and maintenance agreements have become a leading weapon to fend off economic evils while helping security companies survive to grow another day. Discover their advantages and how to successfully integrate them into your business.
By Scott Goldfine · February 06, 2011