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Security Integrators Shouldn’t Wait for Opportunity to Knock

Security Sales & Integration's 'The Big Idea' columnist Ron Davis chats with Central Station Alarm Association (CSAA) Executive Director Jay Hauhn about rolling with change in the electronic security…

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It seems as though we’ve done a number of columns on this same variation about customers, and of course, you can never run out of ideas and material to write. As I interviewed Pierson at ISC West, I realized she is starting her third career in just the few short years that I’ve known her ... By Ron Davis · May 31, 2008

Divorce. Hostility. Families broken apart. Estrangement. Collapse of family relationships. All are words or phrases that describe what happens when family members in family-run businesses are not ... By Ron Davis · April 30, 2008

The more I examine Pierce’s statement, the more I realized it is not so much that you have to find a new business, but find something that excites you like a new business. Most of us who own companies tend to have family involved in the business. As a result, family drives many of the ... By Ron Davis · March 31, 2008

When I retired from Security Associates Int’l (SAI) as its founder and CEO, I formed a company called GraybeardsRus. It was designed to provide an advisory board experience for small- to medium-size alarm companies that didn’t have an outside board of directors. It seems as though so many ... By Ron Davis · February 29, 2008

I think what Stang really means is that not only do we have to step outside our business and look at it through the eyes of newcomers, but we have to look at other businesses and industries to see what they can offer us in our business. Integration and convergence have become such hot ... By Ron Davis · January 31, 2008

Brett Bean is one of the top young people in our industry. He’s in his mid-30s and has already built a company with operations in Chicago, Detroit and central Illinois. His company will soon be visible to all in a yet-to-be-defined location in the southeast. I would have to say that this company is one of the fastest — if not the fastest — growing alarm companies in the industry. The company has grown through diligence, hard work and ... By Ron Davis · December 31, 2007

This month’s column addresses the subject of customer service, even though we just talked about it last month with Joel Matlin. By Ron Davis · November 30, 2007

What intrigues me about Matlin is the fact that he understands intuitively what makes a ... By Ron Davis · October 31, 2007

This month’s great idea is from MEL MAHLER, president of ... By Ron Davis · September 30, 2007

If you had just one really great idea you could share with the alarm industry, what would it be? ... By Ron Davis · August 31, 2007


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