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Silverline Security Accused of Duping Elderly Vivint Customer

A Utah resident was paying two alarm bills for two years after a Silverline Security representative allegedly tricked her into signing a new contract.


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A zero-energy residence near Salt Lake City stands as a testament to the possibilities for home automation, energy management and security to be an integrated mainstay in smart homes. Find out how a collaboration between Vivint and a local home developer made it all possible. By Rodney Bosch · November 01, 2013

Linear President Michael O’Neal joins the conversation to discuss 2GIG, which was a sister company of Vivint, and the burgeoning market for home control solutions and services. By Rodney Bosch · October 31, 2013

Vivint has appointed Mark Davies as the company’s new CFO. October 21, 2013

Vivint has appointed David Bywater as COO, where he will be responsible for the daily operations of the company, including customer operations, human resources, field service, and supply chain. September 09, 2013

The future of the truly integrated home celebrated a ribbon-cutting recently in a small community located among rolling hills and a mountainous backdrop near Salt Lake City. By Rodney Bosch · September 03, 2013

Vivint has named Todd Thompson as the company’s new chief information officer (CIO), responsible for company-wide IT functions. July 29, 2013

SSI’s annual Best of the Best issue (July 2013) includes profiles of seven of the industry best-run installing security contracting companies. My interviews with executives and managers from runner-up Vivint covered much ground not included in print. Following is the third of a few bonus excerpts, with Vivint's David Powerll here talking employee recruitment and retention. Be on the lookout for more online extras from Vivint, as well as other Installer of the Year and Integrated Installation of Scott Goldfine · July 11, 2013

Vivint's Jeremy Warren and Kristi Knight address business and sales & marketing strategies in this exclusive interview. Scott Goldfine · July 09, 2013

SSI’s annual Best of the Best issue (July 2013) includes profiles of seven of the industry best-run installing security contracting companies. My interviews with executives and managers from runner-up Vivint covered much ground not included in print. Following is the first of a few bonus excerpts, with Vivint's Steve Dixon here addressing customer service issues. Be on the lookout for more online extras from Vivint, as well as other Installer of the Year and Integrated Installation of the Year w Scott Goldfine · July 07, 2013

What does a 140-year-old company that has dominated the com-mercial security market do for an encore? How about a name change, comprehensive rebranding and refinement of its business model? That’s exactly what Tyco Integrated Security did in transforming from ADT Commercial, capturing an SSI 2013 Installer of the Year award in the process.  By Scott Goldfine · July 01, 2013


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