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The Alarm Guys Accused of Duping Vivint Customer to Switch Security Service

A representative for The Alarm Guys allegedly told a California woman that his firm had taken over Vivint, prompting the customer to sign a five-year-contract with his alarm company.


Latest in Vivint

In the wake of a blockbuster deal to sell the majority stake of his company to a private equity firm for more than $2 billion, Vivint CEO Todd Pedersen tells SSI the agreement will allow the company to expand upon its technology-based platform, enter new markets more expeditiously and free up management to be “more thoughtful about what we are going to become in five years.” By Rodney Bosch · September 30, 2012

Blackstone Group LP will acquire Vivint Inc. for more than $2 billion, gaining legions of home-security, energy-management and solar-power customers throughout North America. September 19, 2012

Vivint and Blackstone announce a definitive agreement under which a fund managed by Blackstone on behalf of its private equity investors, Blackstone Capital Partner VI, LP will acquire Vivint from its existing shareholders, including Goldman Sachs, Peterson Partners, Jupiter Partners and other minority shareholders for in excess of $2 billion. September 18, 2012

What happens if your business receives negative criticism from customers on Facebook or Twitter? Should you simply delete the message? Does it make sense to respond back? In this blog, SSI addresses how electronic security firms should handle negative feedback on social networking sites. September 06, 2012

What happens if your business receives negative criticism from customers on Facebook or Twitter? Should you simply delete the message? Does it make sense to respond back? In this blog, SSI addresses how electronic security firms should handle negative feedback on social networking sites. September 06, 2012

Vivint, a national provider of residential security, energy management and automation solutions, is exploring a sale that could value it at as much as $2 billion, according to Reuters. September 05, 2012

AlarmSystemReport.com, a provider of residential security system reviews, named four do-it-yourself (DIY) firms among its inaugural Best Home Alarm System Companies awards program. July 30, 2012

Vivint Vice President of Operations Steve Dixon and Central Station Manager Amy Becht offer best practice tips on operating an effective central station. Ashley Willis · July 16, 2012

Vivint was the big winner at the Central Station Alarm Association (CSAA) 2012 Central Station Excellence Awards, taking home two awards, including Central Station of the Year. June 26, 2012

CPI Security Systems has sent notices to more than 80,000 customers in Georgia, North Carolina and South Carolina, warning that deceptive sales reps from another security provider may try to sell them an upgraded alarm system. June 19, 2012




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