SSI’s annual Best of the Best issue (July 2013) includes profiles of seven of the industry best-run installing security contracting companies. My interviews with executives and managers from runner-up Vivint covered much ground not included in print. Following is the first of a few bonus excerpts, with Vivint's Steve Dixon here addressing customer service issues. Be on the lookout for more online extras from Vivint, as well as other Installer of the Year and Integrated Installation of the Year w
Scott Goldfine · July 07, 2013
What does a 140-year-old company that has dominated the com-mercial security market do for an encore? How about a name change, comprehensive rebranding and refinement of its business model? That’s exactly what Tyco Integrated Security did in transforming from ADT Commercial, capturing an SSI 2013 Installer of the Year award in the process.
By Scott Goldfine · July 01, 2013
Vivint has agreed to pay $55,000 in a settlement with the Kansas Attorney General’s office for using deceptive sales practices that violate the state’s consumer protection laws.
March 17, 2013
Vivint has appointed Chris Gera as vice president of field service.
March 12, 2013
Following is how Mike Barnes (founding partner, Barnes Associates Inc.), Ron Davis (principal, Davis Marketing Group), George De Marco (managing partner, DECO Ventures LLC) and Bob Harris (president, The Attrition Busters) evaluate Vivint and its CEO Todd Pedersen.
Scott Goldfine · February 03, 2013
Vivint has set the residential security world ablaze with exceptionally fast growth and a $2 billion sale price. In an exclusive interview, the company’s maverick CEO Todd Pedersen explains how innovation trumps competition, the value of growing a business one customer at a time and why everyone should have a security system. He also discusses expanding into commercial security, solar energy, wireless Internet and more.
By Scott Goldfine · January 31, 2013
Find out what mantra Vivint CEO Todd Pedersen lives by.
By Ron Davis · January 01, 2013
The Blackstone Group LP announces it has completed the acquisition of Vivint Inc., a provider of security and home automation services. The acquisition worth more than $2 billion was made by Blackstone Capital Partners, a fund managed by Blackstone for its private equity investors.
December 19, 2012
A resident of St. John’s, Newfoundland, Canada, who purchased a home video surveillance system from Vivint earlier this year, has received video clips that show the inside of someone else’s home.
December 12, 2012
In the wake of a blockbuster deal to sell the majority stake of his company to a private equity firm for more than $2 billion, Vivint CEO Todd Pedersen tells SSI the agreement will allow the company to expand upon its technology-based platform, enter new markets more expeditiously and free up management to be “more thoughtful about what we are going to become in five years.”
By Rodney Bosch · September 30, 2012